VISITOR INFORMATION PROGRAM ASSISTANT III

Recruitment Information

Duties Summary

The Visitor Information Program Assistant III plans, assigns and reviews the work of lower level Visitor Information Program Assistants conducts on-the-job training of subordinates resolves operational problems prepares and compiles operational reports receives and resolves complaints evaluates the work performance of subordinates recommends approval or disapproval of requests for leaves of absence prepares requisitions for supplies and other items maintains daily log of all operational activities at airport and participates in special greeting assignments and conducts airport tours as required.

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Minimum Qualification Requirements

To qualify, applicants must meet all of the following requirements:

Basic Experience: Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.

General Experience: Two (2) years of work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others.

Supervisory Experience: Applicants for the Visitor Information Program Assistant III must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision.

Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements will apply.

Drivers License: Applicants must possess a valid drivers license to drive in the State of Hawaii at the time of appointment.

Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found not guilty by reason of insanity, of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

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Other Information

The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office at (808) 587-2145 for assistance.

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Transportation will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: Public Service Loan Forgiveness | Federal Student Aid