Salesforce Administrator

Lima One Capital is seeking a smart, creative, and energetic Salesforce Administrator to manage and customize our Salesforce platform. The ideal candidate will ensure the platform’s functionality aligns with business needs and will be responsible for maintaining user roles, security, creating reports and dashboards, and providing training and support to users.

Duties and Responsibilities:

• Maintain core Salesforce system across the company with emphasis on supporting our large variety of sales channels.
• Effectively troubleshoots and resolves moderate to complex technical issues both onsite and remote.
• Research, recommend, combine, and handle any plugins or Connected Apps to improve Salesforce functionality.
• Design &amp develop custom visual force pages as required.
• Support and improve user access to Salesforce on tablet and mobile devices.
• Develop reports for different units in the company that will help with the overall coordination of activities.
• Develops and recommends Service Center best practice policy and procedures as well as Knowledge Base documentation and templating. Documents troubleshooting and resolution notes within the ITSM software.
• Continuously conduct research to resolve issues and problems as well as increasing individual abilities and knowledge.
• Maintain user roles and security to ensure data integrity and prevent unauthorized access.
• After hours support when required. Typically for system updates and scheduled events.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field is preferred.
• 3+ years configuring Salesforce platform deep functional understanding of its architecture, capabilities and limitations strongly preferred.
• Salesforce certifications strongly preferred.
• Proficient with Salesforce Mobile applications required.
• Detail-oriented approach to managing tasks and documentation.

Desired Experience &amp Skills:

• Proven experience as a Salesforce Administrator with a strong understanding of Salesforce best practices and functionality.
• Experience in a senior role or a willingness to take on senior responsibilities is a plus.
• Expertise with Salesforce development tools and techniques including the Lightning Experience, Force.com custom development configuration, triggers, controllers, Force.com SOAP and REST APIs troubleshooting, JSON concepts, messaging and creating Visual Force pages as well as SF certifications.
• ITSM system experience with service and change management.
• Diagnosing, resolving and/or escalating problems
• Interfacing with other groups to resolve problems and close issues.
• Assisting in data gathering and problem analyses
• Ability to monitor workload and prioritize support tickets.
• OKTA or other IDP experience
• Box or other cloud content management experience.

What We Offer:

• Competitive salary
• Bonus opportunity
• Amazing Culture
• Medical, Dental and Vision benefits
• Life, Short-Term Disability, Long-Term Disability
• Additional benefits such as Pet, Hospitalization and Accidental Insurance
• 401K with company match
• Excellent training
• PTO, sick days and holidays
• Parental Leave
• Growth opportunities
• Great location
• Paid parking

About Lima One Capital:

Lima One Capital is the nation’s premier lender for real estate investors. Recognized by the Inc.5000 as one of America’s fastest growing companies, Lima One specializes in providing real estate investors with financing for their rental, fix-and-flip, multifamily properties, and new construction. The company, founded by Marines, is distinguished as one of South Carolina’s Best Places to Work and Top Workplaces. Lima One is headquartered in downtown Greenville, South Carolina, and markets its lending products over a national footprint of 46 states and the District of Columbia. Learn more about us at limaone.com.

Lima One Capital does not sponsor H1B Visas. To be considered for employment, a candidate must be authorized to work in the United States for any employer and not require sponsorship, now or in the future.