Recreation Leader – Front Desk Lake Lynn

Job Description

Recreation Leaders assists recreation facility directors and assistant directors in overall management and operation of the facility and recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full time staff member. This position requires an extensive amount of training, including Safety,
First Aid/CPR and Fire Safety, which will be provided.

Duties and Responsibilities

Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and city programs. Responsible for program registrations, facility and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleighs cash handling policies and procedures. Maintain records using Excel, Word and Publisher, Registration Software and general filing. Help maintain and clean facility as needed. Prepare attendance reports
and distribute evaluations to patrons. Supervise check in/check out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information.

Typical Qualifications

Candidate must be at least 18 years of age, and have experience working in a customer
service setting. Experience in a recreation setting a plus. This position requires the ability to move around and be able to lift at least 30 lbs.