Patient Access Rep I – Emergency/Labor & Delivery – 10-Hour Evening Shift

If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!

As a Patient Access Representative, you are the face of Cedars-Sinai and can make a difference for our patients. You will be responsible for registering patients presenting to the medical center for treatment. Your priority is to deliver high quality and effective service to our patients and their family members.

The Patient Access Rep I performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Able to explain information and answer questions. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.

Beyond outstanding employee benefits including health and dental insurance, paid vacation, and a 403(b), we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

Requirements:

• High School or GED required. 2 years of college preferred.
• One year of customer service experience, preferably in a healthcare setting, required.
• Two years of experience in healthcare, insurance or related experience preferred.
• Previous work experience in an inpatient or outpatient admissions setting or physicians office, preferred.
• Knowledge and/or experience in patient accounting or with an insurance payor preferred.
• Medical terminology preferred.
• PC literacy: Basic core computer skills and navigation skills. General knowledge of office equipment.
• Bi-lingual helpful.