Operations Supervisor

Company Description

Reporting into the Operations Manager, the Operations Support Supervisor will support coordinating with Shipping and Receiving Clerks and Leadership in all inbound or outbound operations of a facility by ensuring flawless execution of area processes with adherence to SOPs/SWI’s and responsible for process outputs of safety, quality, and performance. This includes order-fill, replenishment, shipping or receiving, and day-to-day operations from the front-end system, in a manner geared towards operational excellence.

Job Description

KEY RESPONSIBILITIES

SUPPORT AND MANAGE TEAM OF SHIPPING AND RECEIVING CLERKS

• Ensure all Standard Operating Procedures (SOP’s) and Standard Work Instructions (SWI’s) are being adhered to by Shipping and Receiving Clerks across 24/7 shift coverage. Processes performed include:
  • Order Management-Wave/Release orders for warehouse
  • Sign driver in and out of the facility verifying all paperwork
  • Assign dock doors to the inbound and outbound loads
  • Maintain door accuracy and yard report for trailer inventory
  • Process Bills of Lading and associated shipping and receiving documents.
  • Reconcile inbounds with packing slips and coordinate drop lot activity
  • Coordinate moves on the yard for the spotter/yard jockey
  • Provide a strong level of customer service to internal and external customers
  • Maintain Inbound and Outbound Schedules
  • Work closely with shift management and leads to accomplish shift goals.
  • Report errors and/ or issues to appropriate member of leadership to ensure accuracy
  • Ensure effective and safe use of warehouse equipment.
  • Maintain safe and healthy work environment by following standards and procedures
• Ensure productivity in warehouse to limited in interruptions

• Coordinate with warehouse leadership team to ensure that products are unloaded, received, put away, selected, and loaded in the most efficient manner.
• Plan, schedule to cover vacation, holidays, and other shift fill-ins, and coordinate employees needed to accomplish all warehousing activities
• Monitor scheduling and workflow by balancing Clerks between all shifts
• Monitor productivity and volume through the use of the labor management system
• Manage employee performance through timely, consistent, and accurate performance reviews that serve to coach on expectations, reward above average performance, and identify and coach to high performance

PARTNER WITH KEY STAKEHOLDERS IN WAREHOUSE LEADERSHIP

• Partner with Warehouse Leadership to reduce overtime by utilizing the Daily Planning Tool spreadsheet
• Partner with Warehouse Leadership to work effectively with Transportation to maximize flow of receiving and shipping processes
• Partner with Inventory Control to minimize warehouse shrink (product loss)
• Partner with Safety Supervisor to observe and enforce all safety rules to eliminate accidents and injuries

OPERATIONS SUPPORT (TRAINING, PLANNING, AND ORDER MANAGEMENT)

• Responsible for appearance, maintenance, and security of warehouse and equipment
• Support the safety effort by working with the safety Supervisor to resolve safety issues
• Understand and comply with all applicable company policies (i.e. attendance, Code of Conduct, Employee Handbook, etc.)
• Ensure compliance with all applicable state/federal laws, regulations, and policies (i.e. OSHA (Occupational Safety &amp Health Administration), HACCP, AIB, etc.)
• Additional responsibilities or special projects as requested

Qualifications

EXPERIENCE, KNOWLEDGE, &amp EDUCATION (IF APPLICABLE) REQUIRED

• 5 + years of experience in warehouse or inventory operations
• Strong mathematical and logistic operations skills
• Strong leadership skills to provide mentoring, training or corrective feedback
• Excellent verbal and written communication skills, including being able to prepare presentation materials and present the information one-on-one and in a group
• Strong computer skills in Microsoft Word, Power Point, and Excel
• Demonstrated analytical and organizational skills
• An understanding of computer ordering systems and other IT systems
• Fluent in English, additional language skills an advantage

PHYSICAL REQUIREMENTS

• Ability to stand, walk and sit, stoop, kneel, crouch or crawl.
• Exposed to moving mechanical parts and outside weather conditions.
• Responsible for overall safety and safe operation of motor vehicle.
• Maintain safe and healthy work environment by following company standards and procedures
• Ability to lift 75 pounds frequently with mechanical assistance

Additional Information

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.