Operations Supervisor

Job Description:

1. Mentors and assists in the development of new leaders. Experienced in hiring, onboarding, creating high-performing engaged teams, talent development (e.g. training, mentoring, knowledge, skills, tools) and performance management. Participates in the development and execution of strategic staffing plans and initiatives.

2. Identifies and implements new processes that reduce operational expense, create efficiency, and improve experience. Manages operational performance guarantees and agreements, employee metrics, department and company KPIs, and the obtainment of goals .

3. Identifies and implements system requirements. Coordinates resources for operational system testing and troubleshooting, documentation, training, product implementation and enhancements.

4. A representative for senior leaders and a key contact for escalated, complex issue resolution.

5. In-depth understanding of rules, regulations, and policies, and collaboration with internal and external parties to ensure compliance.

Minimum Qulaifications

Demonstrated leadership success in Operations Supervisor role.

Demonstrated expert level operational knowledge and technical expertise.

Demonstrated ability to analyze and summarize data, develop a business case, and effectively present a proposal for change.

Demonstrated knowledge of process improvement principles and demonstrates effective project management skills.

Demonstrated strong organizational skills, attention to detail, effective interpersonal, and verbal and written communication skills.

Demonstrated effectiveness in leading individual contributors and leading leaders.

Demonstrated proactive approach and the ability to see the job that needs to be done and take action.

Preferred Qualifications

Three years leadership experience in a previous operational role.

Bachelors degree in a business or health related course of study obtained through an accredited institution. Education is verified.

Physical Requirements:

Hearing/Listening, Manual Dexterity, Seeing, Speaking

Anticipated job posting close date:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers and our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.