Office Assistant, Center for Womens Emotional Wellness, Newark

ChristianaCares Center for Womens Emotional Wellness at the Newark Campus is looking for a Full-Time Office Assistant .

The Center for Womens Emotional Wellness at the Newark Campus supports women who are adjusting to the birth of their baby, which at times can be very challenging. One in five women will experience a perinatal mood and anxiety disorder. It is the #1 complication to childbirth and can occur during pregnancy and up to a year after having a baby.

The Office Assistant is the first point of contact between the practice and the patient and would be responsible for creating a friendly, welcoming, calm, and efficient environment for the practice. The Office Assistant will serve our patients with poise and compassion, fields phone calls, answers questions, schedules appointments, registers patients, updates EMR and represents the entire practice every time there is interaction. Flexibility to cross cover at other Behavioral Health Specialty practices is required for this role.

Work Schedule:

• Monday through Friday from 8am to 4:30pm

• No weekends, no holidays.

• This position offers a great work life balance.

Benefits &amp Incentives:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Job Duties &amp Responsibilities:

• Schedules appointments.

• Answers multi line telephones and retrieves accurate messages.

• Manages front desktop.

• Collects payments according to insurance requirements.

• Applies ICD9 &amp CPT4 codes to encounter forms for billing purposes.

• Performs outreach calls for the team.

• Interacts between physicians, staff, and patients to provide accurate communication and customer service.

• Excellent time management skills, ability to multi-task, and prioritize work.

• Excellent written and verbal communication skills.

• Ability to build and foster professional relationships in a team environment.

• Performs other related duties as required.

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

Interested applicants should attach an updated copy of their resumes during application.

When we lead with love, excellence is inevitable.

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