Front Desk/Receptionist
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Front Desk/Receptionist
Immediate Supervisor Title: Site Leader
QUALIFICATIONS:
? High school diploma or equivalent ? Associate degree in office assistant/medical assistant preferred ? Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs ? Experience with accessing/entering medical codes preferred ? Ability to address patient concerns/questions in a positive proactive manner ? Ability to handle multiple tasks in a professional, organized, and friendly manner ? Excellent communication skills ? Career Readiness CertificateRESPONSIBILITIES:
? Schedule appointments. Urgent cases (fever, acute illness, new onset pain, abscesses, trauma) are to be referred to the nurse and scheduled as directed. ? Emergent cases (chest pain, short of breath, sudden headache, etc.) are to be referred to the nurse immediately. ? Notify the nurse/provider immediately for any patient who presents to the office with reports of chest pain, shortness of breath, or sudden onset of headache. ? All other cases (med refills, management of chronic illnesses, physicals, etc.) are to be scheduled as regular visits. ? Answer phones take messages and route to appropriate personnel. ? Unlock front door and receptionist window at required times. ? Greet patients, verify insurance information and collect any fees due before patient is seen by a Healthcare Provider. ? Check patient in and out on computer system. This includes verification of insurance and demographic information. ? Notify and provide the nurse with any forms, records, etc which are relevant for the patients office visit. ? Process office visit charges and patient payment transactions in a timely manner according to GMC policy. ? Complete End-Of-Day reports and reconcile patient accounts with Site leader ? Prepare for next days appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available. ? Contact patients/providers/pharmacies as requested by Healthcare Providers ? Manage new patient requests. Set-up new patient packets and charts ? Maintain computer chart accuracy by scanning information as soon as possible. ? Maintain cleanliness and organization of front desk and the office supply cabinet.Perform other duties as needed and requested by management to ensure smooth operation of the office and optimal care of all patients.
Last Date For Apply: 2024-07-26 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here