Overview

The Shipping clerk will perform various tasks to ensure the daily goals set by the Shipping Supervisor are met. The Shipping Clerk must be able to communicate clearly and effectively with management and employees within their department and other departments to ensure consistent order flow into the shipping area.

This position supports the Operations Team on our Weekend Shift 6:30am – 6:00pm.

What Youll Do

• Maintain quality service by accurately and diligently following set processes and company standards
• Work individually or within small groups as required
• Maintain safe working environment by complying with procedures, rules, and regulations
• Ensure Canada / Puerto Rico and Hawaii are prepared with all proper documentation and within their required SLA’s
• Ensure BOLs and Loading sheets are filled out and signed properly
• Ensure all outbound containers are completely loaded based on their assigned time and windows
• Ensure all loads in WM are invoiced upon departure
• Clearly and appropriately call out risks to Management per the shipping schedule
• Monitor flow into the parcel trucks
• Ensure all equipment is turned in at the end of each shift and work areas are left clean and organized
• Create shipments for International as needed
• Close manifests and End of Day
• Communicate with carriers and ensure the proper hand off is given to the following shift
• Maintain shipping schedule
• Ensure supplies are sufficient for the needs of the department
• Assist with issues pertaining to the Shipping Sorter
• Support as needed in the Shipping department

Responsibilities

Process Optimization:

• Continuously seek ways to improve operational efficiency.
• Streamline order fulfillment processes.
• Enhance picking routes and reduce handling time.
• Ensure compliance with quality standards.
• Ensure proper labeling and documentation of orders
• Label items throughout the warehouse.

Collaboration :

• Foster effective teamwork to achieve seamless order fulfillment.
• Work closely with other Warehouse Clerks to achieve daily goals.
• Communicate effectively with team members, leads, and supervisors.

Problem Escalation and Resolution :

• Recognize critical issues and escalate them to higher management or specialized teams.
• Communicate urgent matters promptly.
• Research and identify root causes of issues pertaining to orders.

Slotting and De-slotting

• Analyze inventory data to determine optimal storage locations for items.
• Reorganize inventory as needed to optimize space utilization
• Arrange products on shelves for easy access.

What Youll Bring to the Table

• Experience working in a fast paced and attention to detail environment
• Previous experience working in a Shipping department preferred
• At least 1 year of experience working in a distribution environment required
• Ability to learn new software (UPS Worldship and Worldease)
• Strong attention to detail and computer proficiency required, experience with WMS / Manhattan preferred
• Good oral and written communication skills
• Ability to ask questions to gain a clear understanding of instructions and processes
• Good problem-solving skills and the ability to work through problems in a team-centered environment
• Ability to read and interpret documents such as safety rules, Standard operating procedures, and operating instructions
• Ability to work safely around mechanical equipment
• Flexibility for overtime opportunities

Qualifications

• High school diploma or equivalent (additional education or certifications are a plus).
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel or warehouse management systems (WMS).
• Excellent communication and teamwork abilities.
• Adaptability and flexibility in a fast-paced environment.