UNIVERSAL CASHIER

Illustrative Examples of Work

• Assists the general public, in-person and over the telephone answers questions, completes and processes all required vehicle and property tax transaction forms accepts, reviews, and verifies accuracy and completeness of submitted documents.
• Collects and records payment for property taxes, mobile home taxes, special assessments, tax sale redemptions, and other real estate taxes and fees processes and records liens.
• Computes and collects fees for issuing license plates, titles, new and duplicate registrations, and fees for various other purposes processes credits and refunds in a timely manner for vehicles transferred or sold notates and releases security interests.
• Processes and files all forms, papers and documents needed to transfer or issue regular, duplicate, in-transit and salvage vehicle titles renews vehicle registrations processes trailer transfers, special license plates and junking certificates monitors title requirements.
• Disburses money to customers on overpayment of bills and fees accepts and processes customer payments with a credit card, money order, travelers check, check or cash traces source of insufficient fund checks and secures payment reconciles daily receipts and disbursements balances cash drawer daily.
• Operates video display terminal (VDT) inputs, accesses, and retrieves required vehicle/tax information.
• Assists customers utilizing Q-Matic Traffic Management Computer System.
• Issues and accepts organ donor documents collects and remits organ donor fees to the State of Iowa.
• Stores and retrieves forms, supplies and inventory separates duplicate forms processes annual tax statements prepares delinquent tax lists returns mail due to incomplete documents transfers tax liens from current fiscal year books to new fiscal year books.
• Performs other related duties as assigned.

Required Knowledge, Skills and Abilities

• Knowledge of the laws, rules and regulations relating to the collection and disbursement of County funds.
• Knowledge of and ability to maintain departmental policies, practices and standards.
• Basic knowledge of legal descriptions and terms used in property descriptions.
• Must possess data entry skills to successfully complete numeric 10 key and data entry test.
• Ability to operate VDT/personal computer and other office equipment.
• Knowledge of methods and procedures in handling and accounting for money.
• Knowledge of basic math.
• Ability to perform mathematical computations quickly and accurately.
• Ability to balance daily receipts and disbursements.
• Ability to process, manage and maintain confidential information.
• Ability to communicate effectively both verbally and in writing.
• Ability to consistently function courteously and effectively in stressful situations.
• Ability to establish and maintain satisfactory working relationships with other County employees and the general public using patience and tact.
• Ability to consistently demonstrate professionalism, courtesy, and tact in telephone interactions.
• Ability to deal with difficult people, handle complaints, and display good listening skills.
• Ability to be attentive to details, work under pressure, and meet deadlines.
• Ability to accurately perform alphanumeric data entry and to access and retrieve information in the Countys computerized record system.
• Ability to make moderately complex decisions, in accordance with laws, rules, regulations, and departmental policies and procedures.
• Ability to follow verbal and written instructions.
• Ability to move material/boxes weighing up to 50 pounds from floor level to counter height.

Training and Experience

• Graduation from high school or equivalent education, and
• Two years of specialized business courses or related trades training and one year experience in processing and accounting for large sums of money, or
• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

• A drug screen is required prior to final offer of employment.
• A criminal background check is required.
• A data entry and keyboarding test is required.