Temporary Office Assistant – Mcard

Summary

The Treasurer?s Office has an opportunity available for a person with great initiative, flexibility and professionalism to work as an Office Assistant. This position will provide the opportunity to learn new skills and improve existing skills. This is a temporary position with a work schedule of Monday-Friday 8:00-5:00 from May 1st – August 31st. There are a few Saturdays in July &amp August that require working 8 AM – 9:30 AM. Most of the time would be spent in Wolverine Tower on S State St, although card distributions would occur at several on campus locations.

The pay is $18.00 – 20.00 per hour depending on experience.

Responsibilities*

GENERAL OFFICE SUPPORT
Provide excellent customer service to new U-M students as they arrive to campus over the summer seeking their U-M ID card, the Mcard. Responsibilities include mass card production and dissemination, which includes detailed recordkeeping, communicating with students via email, using Mcard software to problem solve issues, work well with other associated university departments, verifying individual identities, provide guidance on uses of the Mcard and provide direction for other university services. Other responsibilities as assigned.

Required Qualifications*

• Must be detailed oriented.
• Punctuality and consistent attendance is essential.
• Excellent customer service skills with a “can-do” attitude.
• Proven ability to work well and collaborate with others.
• Able to display professionalism and courtesy in working within a very busy, fast-paced service-oriented environment.
• Must be a good problem solver.
• Demonstrated proficiency in a technological environment. This includes working with computers, email and the use of spreadsheets.

Desired Qualifications*

• Previous experience working in a customer service environment.
• Knowledge and/or experience of the university.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.