State Veterans Service Officer

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 26935
Agency: Department of Veterans Affairs
Location: Sioux Falls
Salary: Starting at $22.06
Pay Grade: GH
Closing Date: 5/16/24

This is a full-time position with the Department of Veterans Affairs. For more information, please visit https://vetaffairs.sd.gov/.

The State Veteran Service Officer is a valuable member of the South Dakota Department of Veterans Affairs. This position serves as a liaison to assist veterans and their families in filing claims for state and federal benefits. Incumbents interview clients in person, over the phone, and/or via email review and file claims for county and tribal service officers manage veteran caseloads participate in outreach and training activities and other duties as assigned. Additionally, individuals in this role update and maintain the electronic database and assist veterans in navigating the VA Healthcare System.

The incumbent will be assigned to the claims office located at the VA campus in Sioux Falls. This position will work as part of a team assisting veterans and their families with filing claims and addressing other issues relating to VA and state veteran benefits, with minimal travel.

Licenses and Certifications:

Must have the ability to obtain and maintain access to VA benefit Program databases.

The Ideal Candidate Will Have:

Great communication skills both verbal and written. Strong attention to detail and the ability to provide excellent customer service to a variety of people.

Knowledge of:

• VA and State veteran benefits.

Ability to:

• read and understand VA, state, and federal laws and regulations
• interpret and apply the various laws, regulations, and directives relating to veterans’ benefits
• use various software programs, including Microsoft Office and Outlook and,
• scan and upload documents to submit them electronically.

APPLICANTS MUST MEET THE FOLLOWING REQUIREMENT TO BE CONSIDERED.

Requirement: 33A-2-1. Veteran defined.

For the purposes of all statutes relating to rights, privileges, ceremonial recognition, exemptions, and benefits (except a state bonus) of veterans and their dependents, the term, veteran, means any person who:

Therefore, applicants for this position must submit a copy of their DD214 discharge papers with their application.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online: https://sodakprod-lm01.cloud.infor.com:1443/lmghr/xmlhttp/shorturl.do?key=POR
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
An Equal Opportunity Employer