Specialty Pharmacy Courier

Summary

The incumbent will focus on courier delivery/pickup of packaged prescription medications and supplies to/from the specialty pharmacy facility. The incumbent will provide supply chain logistics support for the specialty pharmacy and other areas within the Department of Pharmacy.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

This 1.0 FTE courier will be responsible for efficiently performing day-to-day delivery duties catering to both specialty patients and supply chain support for the department of pharmacy sites.

Core functions:

• Transfer packaged prescription medications to patient homes according to a prearranged schedule.
• Provide face-to-face, friendly contact and service to customers.
• Answer non-clinical questions from patients and direct clinical questions to appropriate team members.
• May participate in the training of courier staff in the performance of procedures.
• Accurately and reliably complete documentation involved in delivery of patient orders.
• Complete quality assurance audits as directed per the specialty pharmacy department.
• Operate all motor vehicles and handle all equipment in accordance with legal, regulatory, accreditation and University standards.
• Participate in staffing during specialty pharmacy business hours, as assigned.
• Perform other duties assigned by supervisor.

Required Qualifications*

• High School Diploma or an equivalent combination of education and experience
• 0-3 years of experience in courier delivery service
• Valid Michigan drivers license with good driving record
• Ability to lift packages weighing up to 25 pounds
• Competency with Microsoft Office applications including Word, Excel, and PowerPoint
• Proven ability to effectively work with multiple stakeholders in a high-paced, dynamic environment.

Desired Qualifications*

Ideal candidate will be patient-centered, adaptable to change, innovative, and willing to take on tasks/responsibilities with autonomy as we are a growing program, and the working environment will continue to change.

Additional Information

Interested candidates should submit a letter of interest and resume.

Background Screening

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.