Solace Spa Front Desk Agent
Apply Here Job Description :
Overview:
We are looking for an outgoing, personable, reliable, goal driven professional to join our team at Solace Spa. Our Spa Front Desk Agents are more than a receptionist, they are an integral, valued member of our team. You are the first face of the spa, welcoming both returning and new clients creating a positive experience with each visit. You also play a vital role in coordinating the work flow for the rest of the staff. The primary responsibilities and qualifications for this role include, but are not limited to the below:
Responsibilities:
- Answering phone calls, helping clients book appointments as well as recommending services and products.
- Maintaining a professional work environment.
- Proficient in all products and services offered by the Spa, including but not limited to, massage therapy, body treatments, facials, waxing and tinting.
- Accurately bill for services and receive payments from guests. Will be responsible of reconciling till at end of shift.
- Opening and closing of the Spa.
- Taking care of the locker rooms and relaxation room throughout the day.
- Detail oriented
- Strong ability to multi-task, organizational, and planning skills
- Computer literacy and proficient in Microsoft Office Suite
- Demonstrated ability to be a friendly, knowledgeable, and professional
- Ability to work a flexible schedule including days/evenings/weekends/holidays
- High School Diploma or equivalent
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% – 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Eligible for seasonal loyalty bonus
- Monthly employee events
