Shelter Residential Aide

DEPARTMENT: Population Health-Case Management
REPORTS TO: Shelter Supervisor
SALARY: Per Budget
JOB TYPE: Regular, Full Time, Non-Exempt, Rotating Shifts/Weekends
OPEN DATE: 5/2/2024
CLOSE DATE: Until Filled

JOB SUMMARY:

Provides 24-hour on-site monitoring services to support outreach, safety, and management of the Shelter.

DUTIES AND RESPONSIBILITIES:

Process new clients, give orientation to the rules of shelter, complete intake application, file alphabetically, add clients to the Google spreadsheet, make appointments for new clients for medical physicals.
Deep cleans each trailer after clients are discharged or as necessary.
Verifies inventory levels and prevents inventory gaps for item such as Toilet paper, paper towels, cleaning supplies, etc.
Provides appropriate oversight of the client’s stay and enforces rules of the shelter.
Transports clients to and from the shelter for medical appointments as necessary
Writes and reports all incidents and maintenance issues to the Shelter Supervisor.
Submits Work Order Maintenance Requests as needed.
Provides de-escalation techniques to clients as needed and to ensure safety.
Monitors the clients, trailers, and grounds of the Shelter and ensure the safety and security of each client on the premise.
Writes all observations in daily Turnover Notes.
Must be able to conduct security searches in the event Security is not present.
Must be able to work independently with little to no supervision.
Performs other duties as assigned to maintain and enhance the operation of the Shelter.

QUALIFICATIONS:

High School diploma or GED.
Must possess a valid driver license and meet insurance standards and maintain insurability under WRFCHCs insurance program.
Must be able to pass a criminal background check under the Indian Child Protection Act and Family Act (P.L.101-630).
General knowledge of working in a shelter or residential facility.
Excellent customer service and demonstrates reliability.
Ability to remain calm, collected, and professional in stressful situations.
Demonstrates empathy when responding to client needs and requests.
First Aid/AED/CPR within 60 days of hire.

WORKING ENVIRONMENT:

Rotating shifts (day, swing, and graveyard).
Able to work with various cultures, backgrounds, health and mental health statuses.
Work environment involves risks of exposure to harsh weather conditions, communicable diseases, hazardous substances, pests, and may be subject to harsh chemicals

EMPLOYEE BENEFITS:

Competitive wages (no state or local tax)
17 different medical insurance packages
Dental and vision insurance
Life insurance
Retirement plan with 4% match
Leave Benefits to accommodate all employees’ needs for paid time off for: personal time, sick time, civic responsibilities.

IMPORTANT APPLICATION CRITERIA:

• Submit a complete application with supporting documents either online or to WRFCHC Human Resource Department located at 120 North 6th East St (Old DFS Bldg.), Riverton WY. Applicants must submit all supporting documents to be eligible for the position they are applying for.
  
  • 1Supporting documents: Driver’s License, Tribal ID, High School Diploma/GED, Degree or professional credentials, and other supporting documents that verify required qualifications.
• Applicants not living in the local area may submit a cover letter, resume, and supporting documents in lieu of an application as an initial statement of interest for a particular job announcement. However, the applicant must follow-up with an official Wind River Family and Community Health Care job application.
• Applicants who have a current application on file are required to submit a letter of interest for each position in which they want to be considered for. The letter should address how they meet each qualification. Supporting documents must be attached to the letter of interest.
• Telephone calls are not accepted in place of an employment application or letter of interest.
• When the position qualifications require a driver’s license, education, or professional credentials, the applicant must submit copies of certificates, licenses, degrees, and other supporting documentation. Applicants who do not provide supporting documents will be disqualified.
• WRFCHC is an Equal Opportunity Employer. Preference will be given to a qualified tribal member, then a qualified tribal member of a federally recognized tribe and then other qualified candidates.
  
  • Qualified Indian Preference applicants must provide a copy of their tribal enrollment identification card or a Certificate of Indian Blood.
• Background investigation, drug and alcohol screening are required as a condition of employment. Refusal will render the applicant ineligible for employment.

For information or questions, please contact Human Resources at 307-856-9281 ext 367.