Service – Order Entry I – 1st Shift
Apply Here Job Description :
Order Entry 1
Job Description:
Title:
Order Entry Clerk I
Job Code:
Department:
Service
The Order Entry clerk I is responsible for receiving, entering, and shipping customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.
Duties and Responsibilities
- Receive, enter and process customer orders
- Process scrap orders
- Disposition and distribution of denied warranties and customer approved orders
- Daily log updates
- Production reporting
- Assist with training as needed
- Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
- FDX Shipping
- Sort and distribute incoming product
- Ship confirmation of orders
- Assist with denied warranties as needed
- Practice 5S and safety
- Take appropriate corrective action for continuous quality improvement and customer satisfaction
- Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
- Repetitive motion
- Must be able to lift up to 30 pounds
- High School or GED diploma required
- Experience in shipping and receiving required (prefer experience in manufacturing)
- Basic math skill and computer skills required
- Excellent 10 key and typing skills