Self-pay Follow-up Representative Patient Biller 3 (PAT BILLER 3)

The Self-pay Follow-up Representative (Patient Biller 3) is responsible for reconciling self-pay and bad debt accounts. Duties include reviewing, auditing, and adjusting patient balances in EPIC billing system. Responds to patients, clinics, attorneys, collection agencies and other outside entities verbally and in writing to resolve billing inquiries. Provides back-up support to the department receptionist.

Apply By Date:

5/12/2024

Minimum Qualifications

• Previous billing experience
• Demonstrated knowledge of Collections practices, internal procedures, and external regulations
• Demonstrated knowledge of medical and insurance terminology and reimbursement requirements including government programs, contracted private and third-party program
• Demonstrated knowledge of basic accounting practices sufficient to perform complete audit of accounts with multiple payers
  Skilled in written and verbal communications, with the ability to serve as a resource, to convey information in a clear and concise manner
  Strong critical thinking skills, with the ability to analyze and evaluate moderately complex problems, determine appropriate level of intervention, and develop and apply solutions
  Demonstrated knowledge of basic accounting practices sufficient to perform complete audit of accounts with multiple payers
  Ability to react with flexibility, patience and maintain efficiency while achieving accuracy under pressure to meet deadlines set by the department
  Demonstrated knowledge of medical and insurance terminology and reimbursement requirements including government programs, contracted private and third-party program
  Analytical skills to assess account balances and determine appropriate action
• Computer proficiency in all relevant hardware, software, and specialty information systems used throughout the department
  Ability to comply with strict confidentiality standards

Preferred Qualifications

• EPIC billing Systems experience
  Experience in Health Care

Department Description

This position is in SBO Patient Collections.

Position Information

• Salary or Pay Range: $27.52 -$34.21
• Salary Frequency: Hourly
• Salary Grade: 101
• Payroll Title: PAT BILLER 3
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: 08
• Location: Patient Contact Center
• Union Representation: EX
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: Hybrid
• This is not an H1B Opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page

• If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining units employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
• High quality and low-cost medical plans to choose from to fit your family’s needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family &amp Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid time off for professional development as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer &amp Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Special Requirements

This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain – we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit:https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don’t meet all the requirements? We still encourage you to apply! #YouBelongHere #CA-DF