Processing Assistant IV (PAIV)

Description of Work

This position serves as Processing Assistant for the Vocational Rehabilitation Program and is located in the Greenville Unit VR office. This position is an important member of the team. The incumbent provides supports to assigned counselors that serve individuals to achieve goals of obtaining, maintaining, or retaining employment as a result of provision of Vocational Rehabilitation services in addition to customer partnerships and community resources.

Work activities include gathering diagnostic data to assist the counselor in determining eligibility and developing a plan of services. assisting counselors in providing quality and timely services providing follow up with consumers, vendors, and community resources assisting counselors in managing budget and ensuring goals are met. and effectively completing all administrative tasks.

The operation of computer, printer copy machine, calculator, scanner and telephone are essential for the performance of this position. Incumbent will also work with management/LOA in providing support to special projects. (i.e., purging files, inventory). Casework support for other caseloads and covering the front desk may be required to ensure office and caseload coverage.

The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation &amp Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Please refer to the link below for additional information
https://oshr.nc.gov/work-for-nc/how-do-i-get-job

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office functions.
• Demonstrated experience working with the public.

• Knowledge and /or experience working with persons with disabilities.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience

OR

An equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled .

For technical issues with your application, please call the NeoGov Help Line at
855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.