Police Records Specialist

Police Records Specialist

Your Career, Your Community

The City of Salisbury is seeking a self-motivated and creative individual to perform a variety of customer service and recordkeeping tasks in the law enforcement records and reports function. Work includes answering questions and providing reports for the general public, by telephone and in person, securing information, and routing calls to appropriate personnel researching computer records and providing records and information to officers reviewing citations and reports for completion and accuracy data entry of citations, warrants, and tickets in computerized records system the collection of fees and payments notarizing documents and processing department mail. The employee is expected to have a general understanding of the department services to respond to routine inquiries but typically refers nonroutine or complex inquiries to others for response. Specific oral and/or written instructions or manuals are available to apply to most work situations some independent decisions are made in referral of telephone calls. Work includes the use of a computer and specialized software for data entry. Work requires accuracy and attention detail and handling sensitive or confidential administrative matters. Work is performed under the supervision of a senior level manager and is evaluated through observation, conferences, and the quality and accuracy of work completed.

We offer a rich benefit plan (Health Insurance – city contribution to Health Savings Plan, Dental, Onsite Wellness Clinic, 13 Paid Holidays, one day of Sick Leave accrued per month, one Annual day accrued per month, Employer Contribution to the NC State Retirement Plan and City Contribution to 401(k) plan, and more).

Minimum Requirements:

• Considerable knowledge of police records management systems including computer assisted systems.

• Working knowledge of modern office procedures and related office information technology equipment, software, and peripherals

. • Working knowledge of basic police terminology.

• Skill in processing, maintaining and preparing a variety of records and reports

. • Skill in communicating effectively and in conducting the department’s business in person and by telephone.

• Ability to operate specialized automated law enforcement information systems including public safety computer systems to access and maintain data

• Ability to communicate effectively in oral and written form in person and by telephone.

• Ability to be tactful and courteous while conducting business.

• Ability to follow oral and written instructions and procedures.

• Ability to input data or type with accuracy at the speed required

. • Ability to read, understand, and review documents for accuracy and relevant information.

• Ability to perform a variety of office support and clerical duties and activities of a general and specialized nature in support of departmental operations.

• Ability to maintain confidential information.

• Ability to establish and maintain effective working relationships with supervisors, co-workers, customers, and the general public

• Graduation from high school or GED, and some responsible secretarial or clerical experience involving an emphasis on computer work including file management and recordkeeping or an equivalent combination of education and experience

Closing Date: May 1, 2024

Pay range: $34,732.83-$49,667.95 (Depending on Experience)

$2,000.00 sign-on bonus to be paid as a lump sum after completion of a successful probationary period

Apply at: https://salisburync.gov/careers

The City of Salisbury prohibits discrimination on the basis of race, color, national origin, sex, veteran status, sexual orientation, religion, age or disability in employment or the provision of services.

The City of Salisbury is a Drug Free Workplace.

Job Types: Full-time, Part-time

Pay: $34,732.83 – $49,667.95 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekends as needed

Ability to Relocate:

• Salisbury, NC 28144: Relocate before starting work (Required)

Work Location: In person