Police Clerk
Apply Here Job Description :
Do you enjoy being part of a team in a fast-paced, fun work environment? The Albany Police Department is excited to announce the opening of a full-time Police Clerk position in the Records Division.
This position answers all non-emergency phones call and helps customers face-to-face while behind security glass at the Albany Police Department. It is often the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, coming into the police department for a variety of reasons. On average, this position may receive up to 50-60 phone calls not counting the customers who come to the front counter. The ideal candidate will be customer-service focused, detail-oriented, and able to utilize several computer software programs.
This position will work Monday – Friday, between the hours of 9:00 a.m. and 5:30 p.m.
Salary Information:
Effective July 1, 2024, this position will receive a cost-of-living adjustment (salary increase) of two percent (2.0%).
The City of Albany will consider and/or apply any applicable incentives including but not limited to the following:
1. City-provided uniforms, equipment, and uniform cleaning
2. Bilingual Pay (Spanish)
3% -Intermediate
5% -Advanced
3. Education Pay
3% – Associates Degree
6% – Bachelors Degree
Benefits include: Excellent (Download PDF reader)medical, vision and dental (Download PDF reader)benefit package for the employee and qualified family members with low monthly out-of-pocket cost. (Download PDF reader) Currently, the employee-paid premium is approx. $48/mo. for employee-only coverage up to a max of $137/mo. for family coverage.
A high school diploma or its equivalent and three years of general office or records management experience or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: computers and electronic data processing, email, and related software modern office practices and procedures including business English, grammar, spelling, and composition and modern law enforcement principles, procedures, techniques, and equipment preferred.
Skill in: the operation of standard office equipment, including copy and fax machines, multi-line telephone operating computers for data entry, word processing, presentation software, and spreadsheet programs and operate listed tools and equipment used.
Ability to: proficiently use Microsoft Office Suite operate small office equipment, including copy machines or multi-line telephone systems word processing and/or accounting purposes learn the applicable laws, ordinances, and department rules and regulations communicate effectively, verbally and in writing understand and carry out written and oral instructions establish and maintain effective working relationships with employees, other departments, and the public.
SPECIAL REQUIREMENTS
In the performance of the job duties, the employee will be working in an office environment under usual office working conditions. Work may also be performed in meeting settings in offices, conference rooms, and public spaces. The noise level in the work area is typical of most office environments, with telephones, personal interruptions, and background noises. Travel is normally limited to various city work sites.
PHYSICAL DEMANDS
The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed information may be available in a supplemental Job Task Analysis document.
The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
In the performance of job duties, the employee will use computers for data entry, word processing and/or accounting purposes operate small office equipment, calculator multi-line phone copy and fax machines a motor vehicle and other related tools and equipment.
Safety Equipment:
Develops safe work habits and contributes to the safety of self, co-workers, and the public. Last Date For Apply: 2024-08-07 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here
General Description
Do you enjoy being part of a team in a fast-paced, fun work environment? The Albany Police Department is excited to announce the opening of a full-time Police Clerk position in the Records Division.
This position answers all non-emergency phones call and helps customers face-to-face while behind security glass at the Albany Police Department. It is often the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, coming into the police department for a variety of reasons. On average, this position may receive up to 50-60 phone calls not counting the customers who come to the front counter. The ideal candidate will be customer-service focused, detail-oriented, and able to utilize several computer software programs.
This position will work Monday – Friday, between the hours of 9:00 a.m. and 5:30 p.m.
Salary Information:
Effective July 1, 2024, this position will receive a cost-of-living adjustment (salary increase) of two percent (2.0%).
The City of Albany will consider and/or apply any applicable incentives including but not limited to the following:
1. City-provided uniforms, equipment, and uniform cleaning
2. Bilingual Pay (Spanish)
3% -Intermediate
5% -Advanced
3. Education Pay
3% – Associates Degree
6% – Bachelors Degree
Benefits include: Excellent (Download PDF reader)medical, vision and dental (Download PDF reader)benefit package for the employee and qualified family members with low monthly out-of-pocket cost. (Download PDF reader) Currently, the employee-paid premium is approx. $48/mo. for employee-only coverage up to a max of $137/mo. for family coverage.
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City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses. Currently, the annual contribution is $1,000 for employee-only and $2,000 for employee plus dependent(s).
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Paid time off –
- 8 hours of sick leave per month
- 8 hours of holiday pay per month 8 hours of vacation leave per month, with progressive increases
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Excellent retirement benefits –
- City-paid participation in the Oregon Public Employee Retirement System (OPSRP and IAP) City-paid contribution into pre-tax deferred compensation plan
- In addition, other benefits such as education reimbursement, employee assistance program, basic life insurance, short-term disability, long-term disability, and flexible spending accounts for healthcare and childcare expenses.
Essential Functions/Duties & Responsibilities
These duties are intended only as Illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.- Answers incoming telephone calls, determines nature and urgency of calls, and routes calls according to department guidelines. Takes reports over the phone that do not require emergency or officer response and enters data into various software programs.
- Provides a variety of information to the public and governmental agencies. Responds to written inquiries for special or specific law enforcement information while complying with public record laws and confidentiality.
- Operates computerized records system codes and enters Uniform Traffic Citations into the Records Management System (RMS) conducts records checks and maintains Law Enforcement Data System certification.
- Assists in the processing of a variety of reports and records including reports of investigation hazardous, and nuisance vehicles sex offender registrations false alarm notices and alarm permits.
- Establishes and maintains records systems and report files using moderately independent judgment which includes creating folders, assigning Police Reports to the correct location, moving media files, and ensuring each document has been assigned a retention period.
- Maintains inventories and orders department supplies and materials following City purchasing policies.
- Receives and posts a variety of payments. Runs daily payment reports and balances payments to the reports and prepares daily deposits.
- Tracks and organizes vehicle fleet maintenance and repairs.
- Composes a variety of correspondence, reports and other materials requiring independent judgment as to content, accuracy, and completeness.
- Enters and retrieves criminal justice information using local, state, and national computer systems in response to operational needs and polices.
- Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Regards everyone, internal and external, as a customer and deliver the best service possible in a respectful and patient manner.
- Serves as a member of various City committees as assigned.
- Assists other staff in the performance of their duties as assigned.
- Maintains regular job attendance and adherence to working hours.
- Operates a motor vehicle safely and legally.
- May provide training and orientation to newly assigned personnel.
- Performs other related duties as required/assigned.
Supervision/Lead Work Exercised
This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.Qualifications & Requirements
EDUCATION AND EXPERIENCEA high school diploma or its equivalent and three years of general office or records management experience or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: computers and electronic data processing, email, and related software modern office practices and procedures including business English, grammar, spelling, and composition and modern law enforcement principles, procedures, techniques, and equipment preferred.
Skill in: the operation of standard office equipment, including copy and fax machines, multi-line telephone operating computers for data entry, word processing, presentation software, and spreadsheet programs and operate listed tools and equipment used.
Ability to: proficiently use Microsoft Office Suite operate small office equipment, including copy machines or multi-line telephone systems word processing and/or accounting purposes learn the applicable laws, ordinances, and department rules and regulations communicate effectively, verbally and in writing understand and carry out written and oral instructions establish and maintain effective working relationships with employees, other departments, and the public.
SPECIAL REQUIREMENTS
- Ability to meet the Law Enforcement Data System (LEDS) certification requirements and successfully obtain this certification within six months of job placement.
- Must pass a thorough background investigation and integrity interview. Any conduct that could compromise the integrity of the department or the city will be closely evaluated.
- Work schedule is typically Monday-Friday including holidays, may work weekends and evenings as needed.
- Possession of or ability to obtain a valid Oregon drivers license and a driving record that meets the City’s driving standards.
- The individual shall not pose a direct threat to the health or safety of themselves or others.
In the performance of the job duties, the employee will be working in an office environment under usual office working conditions. Work may also be performed in meeting settings in offices, conference rooms, and public spaces. The noise level in the work area is typical of most office environments, with telephones, personal interruptions, and background noises. Travel is normally limited to various city work sites.
PHYSICAL DEMANDS
The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed information may be available in a supplemental Job Task Analysis document.
The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
- Balancing: sufficient to maintain body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
- Crawling: sufficient to move about on hands and knees or hands and feet.
- Crouching: sufficient to bend the body downward and forward by bending leg and spine.
- Feeling: sufficient to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Fingering: sufficient to pick, pinch, type, or otherwise work, primarily with fingers rather than with the whole hand as in handling.
- Grasping: sufficient to apply pressure to an object with the fingers and palm.
- Handling: sufficient to pick, hold, or otherwise work, primarily with the whole hand.
- Hearing: sufficient to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Kneeling: sufficient to bend legs at knee to come to a rest on knee or knees.
- Lifting: sufficient to raise objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
- Mental Acuity: sufficient to make rational decisions through sound logic and deductive processes.
- Pulling: sufficient to use upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
- Pushing: sufficient to use upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Reaching: sufficient to extend hand(s) and arm(s) in any direction.
- Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: sufficient to express or exchange ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Standing: Particularly for sustained periods of time.
- Stooping: sufficient to bend body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
- Talking: sufficient to express or exchange ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual Acuity: sufficient to observe violations of codes, to effectively operate standard office equipment ability to read and write reports, correspondence, instructions, drawings, etc. and to operate motor vehicles both day and night.
- Walking: sufficient to move about on foot to accomplish tasks, particularly for long distances or move from one work site to another.
In the performance of job duties, the employee will use computers for data entry, word processing and/or accounting purposes operate small office equipment, calculator multi-line phone copy and fax machines a motor vehicle and other related tools and equipment.
Safety Equipment:
Develops safe work habits and contributes to the safety of self, co-workers, and the public. Last Date For Apply: 2024-08-07 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here