PC TECH SUPPORT
Apply Here Job Description :
Department: IT – UNMMG Support
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Detailed responsibilities:
- STANDARDIZATION – Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned
- INSTALLATION – Responsible for the installation and implementation of PC and Workstation systems as they pertain to PCs
- ASSIST – Assist PC and Workstation users with hardware/software and network problems as they pertain to PCs
- ASSIST – Responsible for assisting in the implementation of the client side of PC Client/Server applications
- DOCUMENT – Prepare documentation for computer programs modified and developed
- ASSEMBLE – Ability to completely disassemble and reassemble PC hardware with minimal assistance
- ASSIST – Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems
- MAINTENANCE – Assist in the care and maintenance of department facilities, equipment, and supplies
- DEVELOPMENT – Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Qualifications
Education:
Essential:
- Vocational or Technical
- Bachelors Degree
Essential:
- Related – Post High School
- Related Discipline
Experience:
Essential:
Computer science, electronics or related field 2 years directly related experience
Nonessential:
3 years directly related experience
Credentials:
Essential:
- Not Applicable/Not Required
Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Working conditions:
Essential:
- Minor Hazard – physical risks, dirt, dust, fumes, noise
