Patient Registration Specialist – Remote (MUST RESIDE IN TEXAS)
Apply Here Job Description :
GENERAL JOB DESCRIPTION
: Perform all responsibilities surrounding insurance verification and eligibility confirmation, insurance requirements such as referrals or authorizations, capturing and entering all necessary information for a smooth check-in process and claims to successfully be submitted.
ESSENTIAL FUNCTIONS:
- Prepare schedules for clinic and identify any issues prior to visit.
- Confirm, capture, and correct any changes in patient demographics and insurance.
- Verify insurance and obtain benefits as needed identify remaining deductible amount and/or copay to collect.
- Obtain insurance referrals and/or authorizations for upcoming visits.
- Provide EOB to patients and thoroughly explain balance as needed.
- Answer telephones, schedule appointments and redirect to appropriate departments as needed.
- Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments.
- Serve as Subject Matter Experts on first level insurance related matters within the practice.
- Confirm appointments in advance reach out to patient when necessary.
- All other duties as assigned.
QUALIFICATIONS Education :
- High School diploma
Experience :
- Previous experience in a medical office setting
- Computer experience
Licensure :
Special Skills :
- Fluent in Spanish (preferable)
- Knowledge of medical and insurance terminology
- Attention to detail
- Ability to multitask between multiple applications
- Ability to effectively communicate both orally and written
- Ability to work in a fast paced environment
Physical Demands :
- Must have adequate visual acuity to read, the ability to interpret and understand written material
Environmental Working Conditions :
- Indoors with rare conditions of extreme noise.
- Continuously handle multiple tasks simultaneously and work as a part of a team.
- Frequently performs tedious and exacting work in high volume conditions with frequent changes in tasks.
