Operating Room Scheduling Clerk Grade 6

Essential Duties and Responsibilities:

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  Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.

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  Create, move, cancel, and reschedule cases for multiple service lines as needed keep surgery schedule and wait list updated dally, adhering to the local turnaround policy and guidelines.

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  Perform specific operating room scheduling functions using current computer systems and software.

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  Manage/edit case depot as needed.

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  Communicate changes to the appropriate personnel and other departments.

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  Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.

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  Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.

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  Provide assistance to surgical patients by coordinating their surgical dates write letters to members concerning surgery issues as needed.

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  Other duties as assigned.

Minimum Qualifications:

Education: High School Diploma /GED

Experience: 2 years Sugery Scheduling in either OR or clinic setting . _ .

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  Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience

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  Completion of medical terminology class or equivalent experience (must pass medical terminology test)

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  Knowledge of surgical supplies and equipment

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  Demonstrates and communicates a service-oriented approach to all customers

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  Basic PC skills (must pass PC skills test)

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  Must have spreadsheet skills and word processing skills (Microsoft Word and Excel)

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  Knowledge of office equipment (fax machine, copier, scanner)

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  Ability to clearly speak, read, write and thoroughly understand English, as well as demonstrate strong non-verbal communication skills

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  Ability to learn and willingness follow policies and procedures