Office Specialist 2 – Statewide Virtual Eligibility Center (VEC)

Posted 2 months ago
Department of Human Services, Salem, OR, Openings : 1,
Apply Here Job Description : Initial Posting Date: 03/19/2024 Application Deadline: 03/26/2024 Agency: Department of Human Services Salary Range: $3,006 – $4,338 Position Type: Employee Position Title: Office Specialist 2 – Statewide Virtual Eligibility Center (VEC) Job Description: **This is a hybrid work position. Each week work will be conducted both remotely/work from home and in-office to attend in-person meetings, trainings and as business or operational needs require.** We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Do you have a passion for serving Oregons most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us. Oregon Department of Human Services (ODHS), A place to belong and make a difference!
  • When you join the ODHS , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agencys goals related to equity, inclusion, and racial justice.
  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!
Advance your career with our Virtual Eligibility Center (VEC) team! We are seeking a talented individual to serve as an Office Specialist 2 in our Salem office. In this role you will be part of a team that provides office and administrative support for VEC staff and the Oregon Eligibility Partnership (OEP) executive team. Oregon Eligibility Partnership: Oregon Eligibility Partnership (OEP) is part of the Oregon Department of Human Services. OEP provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here . What you need to qualify / Minimum qualifications:
  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents OR
  • An associate degree in any field OR
  • An equivalent combination of education and experience.
Essential attributes:
  • Experience using time management, organization and prioritization skills to meet deadlines.
  • Experience managing competing objectives and timelines independently identifying, assessing and resolving barriers or inefficiencies.
  • Experience operating with flexibility, taking direction when work priorities or schedules shift in a fast paced, high-pressure environment.
  • Experience providing customer service in a professional environment to a high volume of diverse customers by telephone, in writing and in person.
  • Demonstrated experience developing meaningful relationships within a team that foster trust, inclusivity and respect.
To be considered for an interview, your application and/or resume must clearly show that you meet the minimum qualifications and describe which of the essential attributes you possess. Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed history of work, education, and other experience is helpful. Your duties at a glance: This position is stationed at the front desk of a secured area and serves as the main point of contact for staff, visitors and vendors entering the building. This position is responsible for collecting and maintaining confidential documents following processes that ensure integrity and information safety. Administrative tasks include but are not limited to: mail coordination, monitor building access, schedule meetings and record/distribute meeting minutes/notes, order office supplies, maintain electronic filing system, support hiring process, audit processes to ensure policies, laws and procedures are followed, draft memos or other correspondence, identify and implement process improvements and provide back up support for other administrative team members as needed. Working conditions:
  • The work schedule is primarily 8 a.m. – 5 p.m., Monday – Friday adjusted working hours negotiable.
  • In-office/in-person work required two (2) days per week remaining workdays/hours can be conducted remotely/work from home.
  • This position is based out of Salem, Oregon with a hybrid work option within the State of Oregon. Please note that the travel policy does not permit mileage nor travel reimbursement for staff traveling from their home to the central workplace.
  • The ability to report to the Salem ODHS office during business hours may be required for trainings, meetings, or when business or operational needs are dependent on onsite activities.
  • May require sitting at a computer or telephone for prolonged periods of the workday.
Application instructions &amp requirements: Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
  • Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
  • Current State of Oregon employees: Apply via your employee Workday account.
  • If you are not a current State of Oregon employee, view this application instructional video .
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements:
  • Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  • May require a valid driver’s license or other acceptable method of transportation.
Helpful information:
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.
  • The salary range for this position will be adjusted on April 1, 2024, which will impact the minimum salary for this classification. The new salary range on April 1, 2024 will be $3,218.00 -$4,338.00 monthly.
  • The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
  • Have questions about Workday or want some tips on understanding the state application process? Check out our Oregon job opportunities page.
  • If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please email Alissa Walker at alissa.walker@odhs.oregon.gov or call/text her at 503-519-1807. Please be sure to include the job requisition number.
Last Date For Apply: 2024-06-22 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here