Motor Vehicle Clerk

Posted 2 months ago
Dallas County, IA, Adel, IA, Openings : 1,
Apply Here Job Description :

Job Description

This position is responsible for performing clerical and customer service duties in support of department motor vehicle transactions. Employees assigned ERT duties will be given a one-step increase.

Job Duties

  • Processes title paperwork for new vehicles collects fees, issues plates, and enters data into computer.
  • Processes in-transit transfers prepares paperwork for receiving state.
  • Assists dealerships and customers in the completion of title transfers in compliance with federal and state regulations.
  • Processes renewals verifies current address.
  • Processes lien releases ensures the accuracy and completeness of all related paperwork.
  • Processes electronic title transfers and related funding.
  • Answers telephone and greets visitors provides information and assistance.
  • Receives and processes mail, including mail-in renewals and dealership correspondence.
  • Assists customers in appointment on Qmatic system and properly calls from Qmatic system to ensure an orderly flow of traffic.
  • Performs related duties.

Qualifications

EDUCATION/EXPERIENCE


  • High School Diploma or equivalent.
  • One to two years of work related experience in customer service.

KNOWLEDGE/SKILLS/ABILITIES
  • Knowledge of modern office practices and procedures.
  • Knowledge of county and departmental policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Knowledge of motor vehicle laws and regulations, including the legal requirements of ownership and title documentation requirements as they relate to trusts, deaths and any other legal area.
  • Knowledge of motor vehicle laws, regulations and procedures for all states.
  • Skill in prioritizing and organizing work.
  • Skill in the provision of customer services.
  • Skill in the maintenance of files and records.
  • Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
  • Skill in oral and written communication.

Supplemental Information

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT


  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects and must distinguish between shades of color.
  • The work is typically performed in an office.

The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


Dallas County is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.


Full-time employees are defined as those that are regularly scheduled to work at least 40 hours per week. Full-time employees are eligible for benefits at the 1st of the month following their first 30 days as a Dallas County employee, unless otherwise noted.
  • Health benefits {medical, dental, vision} are offered as a complete health insurance package however, employees may choose to accept dental and/or vision coverage only for an alternate monthly rate
    • Complete package: Single plan- $25.83/month Family plan- $245.96/month
    • Dental only: Single plan – $0 (premium covered by the County) Family plan- $27.40/month
    • Vision: Single plan – $0 (premium covered by the County) Family plan – $10.58/month
  • Participation in the IPERS retirement plan, beginning the first day of employment
  • Long Term Disability which covers 66.66% of the employees monthly salary after a 120 day waiting period – Premium fully paid by the County
  • Voluntary Short Term Liability – Premium fully paid by the employee
  • Term Life Insurance policy of $50,000 for the employee – Premium fully paid by the County
  • Supplemental Term Life Insurance available for the employee and eligible dependents – Premium paid fully by the employee
  • Flex Spending Account (pre-tax) – Premium paid by employee. Medical: $2750/year limit Dependent Care: $5000/year limit
  • 11 paid holidays per year
  • 1 floating holiday per year
  • Vacation time – Regular, full-time Department Heads/Elected Officials starting at 4.62 hours/pay period (120 hours/year) Regular, full-time employee accrual starting at 3.08 hours/pay period (80 hours/year Regular, full-time, 24 or 48 hour shift EMS employee accrual starting at 2.31 hours/pay period (60 hours/year)
  • Sick time – Regular, full-time employee accrual at 5.54 hours/pay period (144 hours/year) Regular, full-time, 24 or 48 hour shift EMS employee accrual at 7.75 hours/pay period (201.6 hours/year)
  • Employee Assistance Program – Premium fully paid by the County
  • AFLAC Supplemental Policies – Premium fully paid by the employee
County sponsored insurance premiums are pre-tax withholdings.

Part time workers do not qualify for insurance unless necessary qualifications are met, however, part-time employees may qualify for IPERS. Last Date For Apply: 2024-06-13 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here