Medical Scheduler-RRC

NaphCare has an excellent opportunity for a Medical Scheduler-RRC to join our Corporate Headquarters in Birmingham, AL . The Medical Scheduler plays a critical role in our field operations by scheduling and verifying appointments for our sites across the country. This position will maintain a calendar for all of the sites supported and will utilize technology to maximize efficiencies of the scheduling process. The ideal candidate will have experience scheduling medical appointments and/or procedures in a multi-specialty clinic, providers office or hospital setting.

This position will be remote but, there will be times you will need to come into the office. Local candidates only.

Performance Expectations:

• Utilize healthcare experience to consistently schedule appointments that meet internal protocol and production standards.
• Demonstrate skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal deadlines.
• Maintain confidentiality when managing medical records, patient data, and NaphCare processes.
• Demonstrate a high comfort level in working with large volumes of data.
• Demonstrate a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Additional duties and specific projects as assigned.

Performance Requirements:

• High School diploma or higher.
• 2 years of recent experience scheduling appointments and/or procedures in a multi-specialty clinic, providers office or hospital setting.
• Ability to prioritize and meet deadlines is critical in this role.
• Strong working knowledge of medical terminology while possessing strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite required.
• Remote work allowed (after training).

Equal Opportunity Employer: disability/veteran

Outstanding Benefits Package:

NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.

At NaphCare, we believe in innovating to improve lives. We partner with local, state and federal government agencies to provide innovative healthcare, technology and administrative solutions for complex problems within the correctional and justice systems. Our success has always been due to our people and our commitment to treating every patient with dignity. We are mission-driven with a singular aim of improving lives through caring health care solutions provided in an environment of respect. United by this belief, we work as a team to improve each and every life we touch. Join our team of compassionate trailblazers who are dedicated to making a difference.