Medical Receptionist – Call Center
Apply Here Job Description :
Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Medical Office Building – MWH
Address: 717 N 190th Plaza – Elkhorn, NE
Work Schedule: Mon-Fri 8am-5pm
Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic. Responsibilities: Essential Functions Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
Experience
License/Certifications
Skills/Knowledge/Abilities
Physical Activity
Job Hazards
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. Last Date For Apply: 2024-07-04 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Medical Office Building – MWH
Address: 717 N 190th Plaza – Elkhorn, NE
Work Schedule: Mon-Fri 8am-5pm
Communicates to all patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and any other concerns that may be addressed. Greets and registers all patients upon their arrival to the clinic. Responsibilities: Essential Functions Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient. Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner. Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures. Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
- Not applicable for Call Center positions.
- High School Diploma or General Educational Development (G.E.D.) required.
Experience
- 6 months previous customer services experience preferred.
License/Certifications
Skills/Knowledge/Abilities
- Strong verbal communication skills for positive interaction with staff and customers in person and over the phone.
- Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications.
- Ability to follow written and verbal instructions.
- Ability to work in a diverse healthcare environment with diverse customer expectations.
- Ability to work as a team.
- Ability to keep patient information confidential.
- Ability to read, write, and comprehend various written reports and documents.
- Ability to manage multiple tasks simultaneously and efficiently.
- Medium Light Work – Exerting up to 35 pounds of force.
Physical Activity
-
Not necessary for the position (0%):
- Climbing
- Crawling
- Kneeling
-
Occasionally Performed (1%33%):
- Balancing
- Crouching
- Distinguish colors
- Lifting
- Pulling/Pushing
- Standing
- Stooping/bending
- Twisting
- Walking
-
Frequently Performed (34%-66%):
- Carrying
- Fingering/Touching
- Grasping
- Keyboarding/typing
- Reaching
- Repetitive Motions
- Sitting
- Speaking/Talking
-
Constantly Performed (67%-100):
- Hearing
- Seeing/visual
Job Hazards
-
Not Related:
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Alpha, Beta and Gamma (particles such as Xray, Cat Scan, Gamma Knife, etc)
- Radiation NonIonizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Mechanical moving parts/vibrations
-
Rare (1%-33%)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. Last Date For Apply: 2024-07-04 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here