Market Investigator Kansas City

The Asset Protection Market Investigator is responsible for managing and coordinating shoplifting and external theft investigations, involving shoplifters, habitual offenders, and organized retail criminals, within an assigned market to achieve maximum shrink improvement and protection of company assets.

This position reports to the AP Market Investigations Manager, and generally has no direct reports. The Investigator is required to perform all tasks in a safe manner consistent with company values, policies, local, state and federal laws.

This position will be based in Kansas City. You will have overnight travel 50% of the time anywhere from Canada and all states between to Oklahoma. Travel outside of primary area is possible. This role will report in a home store and work will be done in the field.

Why You Belong Here

At Victoria’s Secret &amp Co, we acknowledge your value. We recognize that every associate has something unique to add to our brand and business. We strive to recruit, retain, and advance diverse talent that reflects the customers we serve and the communities where we live and work. We foster a culture where everyone belongs because we know our business thrives most when we look for, listen to, and amplify diversity, equity, and inclusion.

We place the customer at the heart of everything we do. We dream big, embrace curiosity and creativity while always learning from our mistakes. We lead with integrity, trust, and respect to achieve the best outcomes as one team.

Major responsibilities:

• Investigate and resolve cases related to external theft and other theft activity

• Develop strategies and tactical plans to resolve theft and fraud

• Organize, plan, and facilitate external theft operations, as needed

• Conduct non-mobile surveillance of individuals suspected of external theft and/or fraud

• Identify and apprehend individuals involved in shoplifting and Organized Retail Crime (ORC)

• Build and maintain effective relationships with local, state and federal law enforcement partners, internal Asset Protection partners, Asset Protection partners from other retailers &amp Mall Security departments

• Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction requirements

• Partner with Law Enforcement to present case work, facilitate the apprehension, arrest and prosecution of individuals involved in external theft

• Testify in criminal proceedings when required work closely within local jurisdiction to ensure prosecution

• Participate with law enforcement networking meetings, including attendance at Organized Retail Crime Association (ORCA) meetings within the assigned area(s)

• Effectively utilize all investigative tools (i.e. – RFID, external theft probability models, cameras, etc.) to identify &amp investigate theft trends

• Partner with and educate store leadership teams and sales associates on external theft awareness and prevention

• Effectively identify, analyze, develop strategy and communicate action plans to mitigate external theft trends with broader AP team

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