Library Associate*
Apply Here Job Description :
Are you Richmond
R.E.A.D.Y
?
R
espect.
E
quity.
A
ccountability.
D
iversity…
YOU
!!!
This is an
EXCITING
time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- T uition Assistance Program
Description
The City of Richmond seeks dynamic, enthusiastic, and hardworking people to join its team as a Library Associate for the Richmond Public Library . The incumbent will be a self-motivated individual who is an excellent communicator and listener, team player, problem solver, and most importantly, exudes good customer service. Selected candidate will join a dynamic team of individuals focused on providing excellent, prompt, and accurate services to both external and internal customers while achieving the following mission: Inform, Enrich, Empower
This class coordinates programs and services for users and staff of the City Library. Work may include planning, developing, and implementing special library activities and programs executing the City Librarys strategic plan including providing programs for all ages groups, and special needs groups facilitating, marketing, and promoting special programs and preparing and updating library web content. This position also may prepare reports, assist patrons with locating materials in the computer or catalog and with physically locating materials or equipment. This position may support circulation functions and assist with special projects or other library programs.
The incumbent is responsible for working with diverse groups within the community and providing exceptional customer service by assisting patrons with the use of emerging technologies and access to library resources. This position will require some evening and weekend (Saturday and Sunday) scheduling on a rotating basis on site.
The Richmond Public Library is committed to becoming an employer of choice AND we are dedicated to the growth of our workforce. We value our employees and seek to attract and retain the best. We are also committed to individual, professional growth! The selected candidate will have the opportunity to attend applicable training and educational workshops.
Duties include but are not limited to
- Prepares, coordinates, plans, and facilitates programs and activities.
- Promotes and markets programs and activities.
- Develops brochures and fliers for programs.
- Prepares reports and writes various reviews, reports, and other documents.
- Assists library users with common computer hardware and software problems.
- Assists patrons and answers their question.
- Assists library users with technology, reference, and readers advisory questions.
- Conducts outreach, represents library at various community events, and promotes library services in the community.
- Presents computer, electronic resource, and Internet training for the public.
- Assists with collection development/maintenance.
- Performs circulation duties.
- Attends various meetings including staff meetings.
- Performs other related duties as assigned.
This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather .
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES: Typical Knowledge, Skills, and Abilities: These are a representative sample position assignments may vary not an inclusive list.The incumbent has considerable knowledge of routine library functions, policies, practices, classification systems such as the Dewey Decimal System, and circulation functions. Greater emphasis in the following areas is integral to success arts, cultural resources, humanities, and supporting those areas through library services. Must have library skills and experience using an Integrated Library Systems, electronic databases, and related software applications. Must have strong mastery of English composition, spelling, and grammar, general knowledge of current and classic literature, and overall subjects held by the library.
The individual can demonstrate skills of excellent customer service. Assisting patrons, communicating with various internal and external departments. Working with the community to promote Main Library special programs. Must be able to plan, coordinate, develop, implement, and facilitate special events, activities, and programs.
Strong communication skills in preparing announcements and updating library website and social media communications (Instagram, Facebook, NextDoor, etc.). Writing, creating, and editing various reports, story scripts, and other documents Oral and written communication. Researching and keeping current on early literature best practices. Using library programs as tools for reference or information questions. Using various office equipment such as a computer, printer, public address systems, electronic displays, etc.
This individual can demonstrate the ability to have an interest in library culture as learning environments for all ages and levels. Ability to work with various audiences with a wide range of abilities, serve the public, and speak publicly.
MINIMUM TRAINING AND EXPERIENCE :
- Bachelor’s degree in library science, literature, education, information systems, or related field.
- Master’s degree in library science from an ALA accredited library school is preferred.
- Two years of public library experience.
- An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS :
- None Required
PREFFERED TRAINING AND EXPERIENCE :
- None
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc. atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation inadequate lighting intense noise and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly walk, talk, hear, see, and perform repetitive motions frequently stoop, kneel, crouch, and reach and occasionally climb, balance, crawl, stand, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans – We are an Official V3 Certified Company.
With over 4,000 employees, the City of Richmond is an Employer of Choice among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an Employer of Choice.
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
