Summary/Objective

The Housing Coordinator is responsible for providing best practices in case management to Veteran households enrolled through Shallow Subsidies – Supportive Services for Veteran Families.

Essential Functions

• Conduct a formal assessment of Veterans to establish program eligibility
• Provide best practices in case management to help qualified Veterans retain housing and achieve long-term stability through more financial income/support.
• Complete monthly case management check-ins on Veterans enrolled in the program
• Develop, and implement a 2-year housing stability plan with Veteran participants.
• Cultivate productive relationships with the appropriate community resources through outreach to ensure referrals for Veterans’ services
• Maintain case management data in the Homeless Management Information System
• Support the more extensive SSVF program as needed.
• Other duties as assigned.

Competencies

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Able to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Effective oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in an office environment and a mobile-office setting when traveling to meet Veterans needs and perform outreach activities.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. This position typically makes use of office and personal communication equipment.

Position Type/Expected Hours of Work

This is a full-time position. The work hours are 8:00 am to 5:00 pm, Monday – Friday. Occasional work outside of normal office hours may be occasionally required.

Travel

Traveling to various communities to perform Veterans outreach actions will be necessary for this position.

Required Education, Experience, or Eligibility Qualifications

• Associates Degree with a minimum of two years of case management experience or closely related experience

Or –

• High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid drivers license
• Adept with computer programs including but not limited to Microsoft Office suite and data information management systems

Preferred Education and Experience

• Bachelors Degree in human services, behavioral science, or a related field with one year of case management experience

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.