Helpdesk Operator
Apply Here Job Description :
The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls: providing basic troubleshooting for computer problems covered in training directing callers to online knowledge base, and other resources, for additional support when applicable assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools submitting, reviewing, updating, and closing tickets for callers as needed directing callers to appropriate further assistance if issue is not supported by IT Helpdesk rotating and logging backup tapes, as covered in training and other additional duties as assigned.
Minimum Qualifications
1. High school diploma or equivalent
2. Basic computer knowledge Preferred Qualifications 1. Experience working as helpdesk operator Last Date For Apply: 2024-06-29 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here
