Guest Services Associate
Apply Here Job Description :
Description:
JOB DESCRIPTION:
- Provides a welcoming and supportive environment for all people entering assigned areas. Provides paging for emergency situations.
- Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening).
- Provides wayfinding information to all guests, including specifics directions to each department within the facility.
- Communicates services and capabilities of each facility.
- Responds to incoming calls for directions and related information promptly, effectively, courteously.
- Provides coverage as needed for the front desk and lobby.
- Maintains lost and found.
- Provides paging in emergency situations. Provides information in person regarding patients, staff, and hospital activities to callers or guests.
- Completes incident reports involving patients and guests in the motor lobby when necessary.
- Reports all spills and accidents to the appropriate department.
- Aids valet service with traffic problems. Assists with safety drills. Has a working knowledge of computers and IDX.
- Performs other related duties as required.
MINIMUM QUALIFICATIONS:
- A high school diploma or equivalent.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs 0-33% of the work day (occasionally) 11-25 lbs, 34-66% of the workday (frequently) 01-10 lbs, 67-100% of the workday (constantly) Lifting 50 lbs max Carrying of objects up to 25 lbs Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Guest Services Associate, Salary: $15.55- $23.33/hour, The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity. This position is eligible for shift differentials. Last Date For Apply: 2024-08-04 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here
