General Manager – Nashville

We’re Yardstick, a boutique dog hotel in Nashville. Our suites-only concept aims to reimagine dog hospitality by offering more personalized care in a stress-free, elevated environment.

We are seeking an experienced General Manager to join our leadership team and oversee one of our (soon-to-be) three locations in Nashville.

Responsibilities

• Manage team of ~12 employees (full and part-time), including upfront training and ongoing development.
• Scheduling and labor cost management.
• Customer relations and guest satisfaction.Dog and employee safety.
• Facility management. Including supply purchasing and maintenance of a clean/sanitary facility.
• Community outreach and events.
• Work closely with CEO on business planning and process improvements.

Requirements

• 5+ years of people management experience.
• Prior experience in the pet services industry preferred, but not required.
Available to work nights, weekends and holidays
• – we are open 365 days a year.
• Excellent customer service and people skills.
• High integrity, trustworthy and dependable.
• Ambitious and excited by the prospect of building a growing business.

Other important information

• Location: Nashville.
• Compensation: Competitive salary and incentive based compensation.
• Benefits: Medical, dental and vision insurance paid time off.

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Keywords: dog hotel, pet resort, dog boarding, dog daycare, dog trainer, dog groomer, animal care, pet services, animal shelter, veterinarian, veterinary technician, vet tech.