Front Office Associate

Posted 2 months ago
Accenture, Hartford, CT 06103, Openings : 1,
Apply Here Job Description : ACCENTUREs Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And thats just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.
Whats In It For You :
  • Collaborate with a diverse network of people
  • Actively deliver innovative solutions for Accentures clients
  • Apply your skills and experience to help drive business transformation
  • Work locally from 10 a.m. to 2 p.m. M-F
Project Description :
The Front Office Operations Associate position is responsible for a wide range of services that focus on providing welcoming, connected, attentive, and detailed support to onsite clients. This role also provides customer support with individualized attention, accurate information, efficient service, and timely follow-up. The majority of daily tasks will be completed independently according to office guidelines. The associate should be a proactive and energetic member of the Office Services team by providing support to critical office functions . Responsibilities include providing security access, reservations and catering support to in-office events, cross support to the local technology team, and providing a welcoming environment to clients as they enter the location.
Responsibilities :
  • Manage building reception and the welcome experience
  • Provide expertise and/or general administrative space and service support for Accenture people and businesses globally.
  • Provide high-level internal and external customer support / Meet, greet and escort all VIP guests.
  • Ensure the reception area is clean, neat and welcoming as well as café and servery
  • Restock supplies and snacks daily throughout the reception, café, and conference rooms.
  • Assist with day porter activities as required: pick up dishes, load dishwashers, etc. Prepare spa water when needed for events.
  • Support events with room, AV and catering set up and break down as required.
  • High level of professionalism with a good executive presence demonstrated poise, calm under fire
  • Understands how to create warm, welcoming, individualized environments for customers
  • Seek to analyze and solve problems
  • Is a proactive business partner demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability
  • Receives moderate level of instruction on daily work tasks and detailed instructions on new assignments
Qualifications :
  • Work onsite in Hartford, CT
  • Be able to do ordering through BuyNow with Amazon, Office Depot and Aramark
  • Assist with the maintenance of the copy machine, Bevi machine, coffee machines and hydro planter as required
  • Assist with the preparation of VIP Trays and welcome cards for when MD’s come to visit our space
  • Support events with room, AV and catering set up and break down as required
  • Provide general travel support (arranging for transportation, providing directions, etc.)
  • Work closely with facilities, local technology, and other workplace departments to ensure high quality experience for all guests
  • Collaborate with the LSA to do the catering order for office meetings and events are required
  • Communicate and interact effectively with any workplace position and showcasing a willingness to provide back up support
  • General administrative support
  • Interface with vendors (catering, AV, etc.) to provide seamless customer support as required
  • Respond to inquiries and anticipates customer needs
  • Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
  • Have an understanding of all on-site technology and be able to troubleshoot in-office AV equipment
  • Other duties as assigned

Keywords: Front Desk receptionist, customer service, administrative assistant
What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Companys legal duty to furnish information. Last Date For Apply: 2024-06-20 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here