EQUIPMENT SPECIALIST (MTSC) EAS

United States Postal Service
External Publication for Job Posting 11672282

If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the

examination may be limited.

Branch

Maintenance

Job Posting Period

03/18/2024 – 04/01/2024

Job Title

EQUIPMENT SPECIALIST (MTSC)

Facility Location

USPS MAINT TECH SUP CTR

600 W ROCK CREEK RD STE 1

NORMAN, OK 73069-8593

Position Information

TITLE: EQUIPMENT SPECIALIST (MTSC)

GRADE: EAS – 19

FLSA DESIGNATION: Exempt

OCCUPATION CODE: 2355-0002

NON-SCHEDULED DAYS: Saturday/Sunday

HOURS: 08:00 A.M. to 05:00 P.M.

SALARY RANGE: 73,890.00 – 89,040.00 USD Annually

FINANCE NUMBER: 392528

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies.

We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer

contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.

Background Check

The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.

Functional Purpose

Provides service-wide field maintenance support for mail processing and customer services equipment systems, including

evaluating and making recommendations for improving equipment performance and reliability.

DUTIES AND RESPONSIBILITIES

1. Provides field support by phone and through on-site visits in the analysis, evaluation, and resolution of equipment system

malfunctions and performance deterioration. Leads continuous improvement and special projects teams to diagnose root

cause, develop and implement sustainable solutions to improve machine and equipment performance.

2. Participates in the evaluation and monitoring of hardware and software systems to determine equipment reliability and

maintainability provides recommendations on equipment changes and enhancements, including coordinating activities to

ensure maintenance documentation and training reflect modifications in a timely manner.

3. Maintains and updates national equipment information database systems establishes procedures and methods for

information collection, analysis, and reporting to facilitate the tracking of equipment performance indicators.

4. Extracts and analyzes performance data to identify trends, outliers and anomalies uses information to develop

recommendations to improve service, productivity, and machine performance to reduce costs and achieve operational goals.

5. Participates in the development, implementation, and evaluation of maintenance programs and performance standards

established to provide system-wide efficiencies in equipment systems performance.

6. Participates in and assists with the development and coordination of processes and procedures necessary for supporting

and contributing to the establishment of specialized maintenance technical support equipment teams.

7. Provides information to and coordinates with field maintenance on the provisioning of repair parts for national equipment

maintenance programs.

8. Provides technical review to facilitate the disposition of recommendations for equipment modifications and changes

originating from employee suggestion programs and determines the maintenance impact of Engineering change requests,

including cost projections and scheduling of proposed changes.

9. Provides to field maintenance supervisors and employees technical advice and guidance on maintenance equipment,

communication, and electronic systems, and field training.

10. Provides technical information, feedback and improvement recommendations to other postal functions, equipment

manufacturers, and contractors on equipment system functionality and operational performance.

SUPERVISION

Manager of unit to which assigned.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:

Requirements

1. Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and

trend analysis to support field maintenance customers.

2. Ability to interface and coordinate with internal and external customers to resolve equipment and system problems.

3. Ability to plan, schedule and coordinate the efforts of a national technical support network of employees in accomplishing

their field support activities.

4. Ability to conduct tests and evaluate the effectiveness and efficiency of existing maintenance programs and equipment

recommending changes when necessary.

5. Ability to conduct trend analysis of equipment failures and recommend action to reduce failure occurrences.

6. Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions using fault

isolation techniques, including on-line diagnostic tools and systems.

7. Knowledge of quality and continuous improvement tools and techniques (e.g. Seven Basic Tools, Lean Six Sigma, etc.).

8. SPECIAL CONDITION: Willingness to work long hours and irregular schedules both of which may include considerable

travel.

9. Ability to employ analysis of reporting system data in order to make data driven decisions based on performance measures

(e.g. total maintenance performance, electrical safety, machine performance) to achieve desired business results.

10. Knowledge of Condition-Based and Reliability Maintenance practices.

11. Knowledge of maintenance and repair of fixed and non-fixed mechanization automation, robotics customer service

equipment, data collection/communications systems including hardware and software applications.

**Reimbursement of relocation expenses will be authorized**

**This position requires a NACI clearance. This process can take up to 6 weeks from the date the offer letter is returned**

This is a two-step application process requiring you to create a profile and submit an application for the position you are

applying for.

You will receive two email confirmations:

1. An email confirming your profile is complete.

2. After submitting your application you will receive a second email confirming your application has been successfully

submitted.

For information, please contact Chydea Faulkner at Talent@usps.gov.

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Services requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.

IMPORTANT INFORMATION:

Applications must be submitted by 11:59 p.m., Central Time, of the postings closing date. Applicants claiming veterans
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.

The Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act) prohibits the Postal Service from inquiring into the
criminal history of applicants before a conditional offer of employment has been made and sets out penalties for individual
employees who violate the law. An applicant who feels their rights under this federal law have been violated has 30 days
from the date of the alleged violation to file a complaint with the Postal Service at FairChanceActSupport@usps.gov. Further
information can be found at www.usps.com.

SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.