Emergency Dispatcher

Posted 3 weeks ago
City of Baltimore, MD, Baltimore, MD, Openings : 1,
Apply Here Job Description : EMERGENCY DISPATCHER 33330 I CLASS DEFINITION An Emergency Dispatcher dispatches police units by two-way radio. Work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from a technical superior. Employees in this class work rotating shifts including evenings, weekends and holidays. Work is performed in a radio communications station. Work requires minimal physical exertion. II. DISTINGUISHING FEATURES OF THE WORK Not Applicable. III. TYPICAL EXAMPLES OF THE WORK (The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples depending on the organization of work within the agency. This list is not inclusive. A position may require related duties not listed, if necessary, to accomplish the work of the agency.) Dispatches police units, in accordance with nature of emergency request. Operates a multi-channel radio transmitter, voice recorder, computer terminal with input keyboard. Operates teletypewriter and printer to provide printed as well as verbal orders to units for verification purposes. Maintains computerized updated record of movement, location and involvement of assigned units maintains log of all calls and action taken. Performs related work as required. IV. REQUIRED KNOWLEDGES, SKILLS AND ABILITIES Ability to use radio communication equipment effectively. Ability to type. Ability to respond to emergencies quickly. Ability to speak distinctly. Ability to work calmly in stressful situations. V. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Requirements – Graduation from an accredited high school or possession of a GED certificate and four years of experience in public contact work including one year of experience in operating two-way radio and related communications equipment. Equivalencies – Equivalent combination of education and experience one year of experience in police emergency telephone communications work may be substituted for the one year of operating a two-way radio and related communications equipment. VI. LICENSE, REGISTRATIONS OR CERTIFICATES Not Applicable. ADOPTED: October 1, 1986 REVISED: April 16, 1987 June 4, 1990 Last Date For Apply: 2024-08-07 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here