Dispatcher

Home Comfort Experts is currently seeking a Full-Time Dispatcher for their Mishawaka office!

Pay Range: $17.00 – $19.00 hourly

Full-Time Benefits – See below

SUMMARY:

The primary role of the Dispatcher is to ensure that service technicians’ daily schedules run efficiently and that we meet client needs in a timely and professional manner. The Dispatcher will aid the Call Center and Service Departments by being fully engaged with the technicians and clients. This includes each technician receiving the appropriate call, monitoring each technician for any deviation from their set schedule, &amp proactively reporting any issues disrupting the “Flow of Schedule” to the Dispatch Manager, Lead Dispatcher, and Contact Center Supervisor for assistance. This position must effectively communicate with technicians on any day-to-day situation that arises to ensure a steady process in a busy environment.

Additional Compensation and Benefits:

• Affordable Medical, Dental, and Vision plans
• 401K with a 3% company match
• Short- and Long-Term Disability plans
• Accident &amp Critical Illness Insurance available
• 20K Life Insurance Policy free
• Additional life insurance available
• 6 Paid Holidays each year
• Paid Time Off
  

Home Comfort Experts is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.