Credit and Collections Specialist

Company Description

Reporting to the Collections Supervisor The Collections Specialist is responsible for a wide range of collection and customer service activities on an assigned customer portfolio, ensuring recovery of due cash, account reconciliation, dispute coordination, meeting RBDC DSO and A/R overdue objectives, and providing field support.

Job Description

MANAGE THE PROCESS

Maintain accurate and up-to-date customer accounts for receivable aging.

Reconcile monthly customer statements and credits.

Identify all credit risk accounts daily for collections.

Contact customers to follow up on account status, past due balances, and document communications.

Record promises to pay.

Understand and utilize escalation channels.

Identify and record Bad Debt and Uncollectible dollars for management review.

Ensure statements are sent to all termed customers and delivered in the preferred method/cadence.

Provide invoices to customers.

Maintain customer contact records.

Identify and report non-compliant billing issues that may delay payment.

Provide Call Center support during peak periods.

High Radius collection tool experience.

S4 Hanna preferred.

Qualifications

Associate’s degree or at least 4 years industry related collections experience

Accounts Receivable experience is preferred

Good understanding of payment options, invoicing, and AR reporting processes

Proficient in Excel, Word, and PowerPoint

Well organized, self-directed requires minimal oversight

Displays leadership potential

Advanced problem-solving skills

Experience with customer relations or customer service functionalities

Proven track record of collections, including negotiations and other methodologies to secure payment

Additional Information

The base salary range for this position is $47,500 to $52,500 + cash incentives Actual salary offer may vary based on work experience. The base pay range is subject to change and may be modified in the future.

RR

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO &amp Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.