Community Health Worker-Bilingual (Millsboro, DE)

The Community Health Worker field position (CHW) will be responsible for helping the Kidwell Network patients and their families to navigate and access community services and other resources and adopt healthy behaviors. The CHW supports providers and the Care Management team through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their families, provide social support and informal counseling and advocate for individuals and community health needs. This position is responsible for: advocating, facilitating and organizing access to health and social services with/for an identified community to improve the health and well-being of community members. Community outreach, such as calls to the home, home visits and health screenings will be required. This position will be in the community and visiting families in their homes and provider offices. Essential Functions-

• Establish trusting relationships with patients and their families while providing general support, encouragement and promoting general health and well-being.

• Conduct intake interviews with patients/families, including enrolling and/or referring patients into appropriate community programs. Provide referrals for services to community agencies as appropriate.

• Provide health re-education on topics related to medications, therapies, health promotion, and informal counseling.

• Partner with medical team, social work, and care coordinators for follow up with patients/parents via phone calls, home visits and visits to other settings where the patient can be found.

• Help patients connect with transportation resources and give appointment reminders as appropriate.

• Assist in managing care and care transitions for vulnerable populations by establishing supportive relationships with families via regular and ongoing communication to identify and address issues that may contribute to poor health and readmissions.

• Collaborate with the medical and social work team to address and document non-medical issues that affect the health of Nemours patients.

• Utilize problem solving skills to assist in unusual or difficult patient/family situations. Assist with access to medical insurance, specialty pharmacies.

• Identify, create and nurture relationships with local agencies, schools, churches and other programs that can provide services to children and their families.

• Refer to CHW SCD Role and Responsibilities

Qualifications-High School Diploma
Must be bilingual
6 months + job related experience
Previous Community Health Worker experience preferred

Job Type: Full-time