COMMUNICATIONS TECHNICIAN I

State of New Hampshire Job Posting

Department of Safety

Division of Emergency Services and Communications

39 Hazen Drive, Concord, NH 03305

COMMUNICATIONS TECHNICIAN I

Position #18705

The pay range for this position is $24.90 – $33.47 per hour

The State of New Hampshire, Department of Safety, Division of Emergency Services and Communications has a full-time vacancy for Communications Technician I, SOC Title 49-2020 TELECOMMS REPAIRERS-5. This position has a 40 hour work week and is considered non-exempt.

SUMMARY: Prepares, installs, and maintains communications equipment and the statewide communications network to include Land Mobile Radio (LMR) apparatus, digital microwave, telephony, video, IP networks, and related systems.

YOUR EXPERIENCE COUNTS – Under a recent change to the rules, an applicants relevant experience now counts towards formal education degrees referenced below! See Per 405.1 .

18 Months or 1.5 Years of additional relevant experience = Associates degree

36 Months or 3 Years of additional relevant experience = Bachelors degree

54 Months or 4.5 Years of additional relevant experience = Masters degree

MINIMUM QUALIFICATIONS:

Education: Associate’s degree from a recognized college or technical institute with a major study in radio engineering or a related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Four years’ experience in the support and maintenance of wireless communications, infrastructure equipment, and software. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: Must possess a valid driver’s license. Memberships in professional communication organizations such as the Association of Public Safety Communications Officials (APCO) are desirable.

SPECIAL REQUIREMENTS:

1. Must be willing to respond to emergency call out, if available, 24 hours per day, and seven days per week.

2. Must be willing and able to climb structures up to twenty (20) feet in height, as needed to service equipment.

3. Must be willing to travel to remote mountaintop sites up to five (5) miles round trip by foot or a state-issued four-wheel vehicle.

4. Requires performing regular job functions with exposure to and environmental elements including adverse/severe weather conditions.

5. Requires performing medium to heavy work including physical exertion, and will frequently need to bend, lift, walk, and climb.

6. Must be able to skillfully replace and build equipment racks, antenna mounts, and cabling devices.

7. Selected candidate will undergo a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.

RESPONSIBILITIES:

Prepares, installs and performs maintenance of LMR and microwave equipment to include transmitters, receivers, portable radios, mobile radios, coaxial cables, waveguides, and associated hardware in both fixed and mobile locations in support of Public Safety officials statewide.

Prepares, installs, and performs maintenance of telephony, video, and IP network equipment in various locations statewide for Department of Safety (DOS) to ensure emergency communications and provide situational awareness during emergencies or during large events.

Maintains and configures dispatch consoles, audio recorders, and core LMR communications system for use by DOS personnel to provide dispatch, E911, and emergency support functions for public safety entities.

Performs maintenance to and, when necessary, installation of a variety of vehicle warning equipment to include lights, sirens, and associated vehicle mounted devices to ensure proper functionality of equipment in DOS fleet vehicles.

Utilizes computers and software to program, maintain, troubleshoot and resolve problems with equipment maintains logs and files reports relating to system issues and repairs made.

Maintains and evaluates DC battery systems, Uninterruptable Power Supply systems, and associated hardware to ensure continued operations of equipment used to support the public safety mission.

Tabulates daily work performed and submits to supervisory staff for record keeping purposes.

Supervises contractors to ensure functional requirements specified in the contract are met.

Provides end user training and technical support of various equipment for DOS personnel to assure proper operation of communications equipment, software and network.

Travels to remote mountaintop sites by foot, OHRV, snowmobile, or four wheel drive vehicle to maintain tower buildings and grounds. Maintenance may include minor weather-related repair to the buildings and removing vegetation.

DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information, please contact Brandon McGorry, Chief of Administration at Brandon.J.McGorry@desc.nh.gov or 603-271-6911.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employees union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of States share of Employees Retirement: 13.85% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964