CALL CENTER REPRESENTATIVE I (CITY OF MOBILE)
Apply Here Job Description :
General Information
This is communications and customer service involving the operation of computer and telecommunication equipment for a municipal call center.
Jurisdiction Yearly Salary
City of Mobile $33,263 – $53,176
Requirements
Minimum Qualification Requirements
Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and a minimum of one year of communications or customer service experience in a public relations capacity or a combination of education and experience equivalent to these requirements.
Special Requirement
Fluency in Spanish may be required, depending upon assignment.
Description
For details, please see the Class Specifications | CALL CENTER REPRESENTATIVE I | Class Spec Details (governmentjobs.com).
Important Information
All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available therefore, “email” should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL.
Our office hours are 8:00 am to 5:00 pm Monday – Friday, except for major holidays.
Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.
A person with a disability may request accommodation by contacting the Mobile County Personnel Board at 251-470-7727.
Adam Bourne, Personnel Director
