BAAS05-2024-00454-Office Support Specialist-Rock Springs
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Description and Functions
GENERAL DESCRIPTION:
The Wyoming Department of Corrections Field Services Division is seeking a candidate for a full-time office support specialist in our Rock Springs Field Service office to perform various routine and detailed clerical and administrative functions to further the overall office operations of the Probation and Parole Offices. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.
Human Resource Contact: 307-777-6136 / deborah.hale@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
- Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co-workers, customers, and/or clients.
- Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
- Performs, leads, or supervises various moderate to complex program and operational support duties.
- Applies knowledge of programmatic and administrative requirements..
- Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
- Conducts research, and troubleshoots office systems or procedures for efficiency and accuracy collects, organizes, and details writing the required documentation in answering queries.
- Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
- Processes monthly electronic filing corresponds with operators regarding production filing sets up new operators for electronic filing.
- Maintains financial or other records verifies statistical reports for accuracy and completeness assists with publishing statistical reports.
- Handling deposits and monetary transactions, and/or performing audit functions.
- Accurately maintains agency files and records inputs data into databases.
- Prepares reports verifies computer systems, databases, and coded data for accuracy.
- Responds verbally and/or in writing to requests for information.
- Screens and correct documents for procedural compliance evaluate the information for accuracy.
- Responsible for inventory assets.
- Performs administrative duties requiring considerable judgment, including fiscal, human resources, or other specific program areas.
- Resolves some light computer issues/concerns.
- Maintains and reviews case files to determine actions to be taken.
- Assures the procurement process is managed appropriately and according to established procedures.
- Involves some processing/interpreting of legal documents.
Qualifications
PREFERENCES/**AGENCY REQUIREMENTS:
Preference may be given to those with at least two years of work experience in an office environment.
Preference may be given to those with prior criminal justice exposure.
**Candidate must complete defensive tactics skills KRAV-MAGA.
KNOWLEDGE
:
- Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.
- Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
- Knowledge of the principles and practices of employee supervision, training, and evaluation.
- Knowledge of techniques for providing a high level of customer service.
- Knowledge of computer application systems, Google, Google Docs. and Excel.
MINIMUM QUALIFICATIONS:
Education: Associates Degree (typically in Business) Experience: 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II Certificates, Licenses, Registrations: None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- Typically, the employee may sit comfortably to perform the work however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
- Special physical demands are not required to perform the work.
NOTES:
- FLSA: Non-Exempt
- The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
- The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
- The Wyoming Department of Correction complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment.
- WDOC has a strict dress code policy to includes standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
- WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.
- WDOC offers a competitive benefits package including medical, dental, and life insurance, paid vacations and sick leave, paid holidays, a tuition reimbursement program, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement.
Supplemental Information
080-Department of Corrections – Field Services – Offender Management
Click here to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
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