Automotive Appointment Coordinator
Apply Here Job Description :
Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
Appointment Coordinator
We are looking for a positive individual with strong communication skills to join our team. As an appointment coordinator you will be responsible for providing excellent customer service to our valued customers. Scheduling appointments and directing customer concerns to the appropriate members of the team. Assist in administering service rental car fleet. Create and monitor rental agreements. Track usage and mileage to ensure quality control.
Responsibilities:
Answer incoming phone calls and emails from customers and listen to their concerns about their vehicles
Schedule appointments
Check service rental car fleet
Open and monitor rental agreements
Verify insurance and coordinate with insurance companies
Ensure customer issues and complaints are directed to the proper person in a timely and efficient manner
Qualifications:
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong organizational and problem-solving skills
Benefits:
Competitive salary and benefits package
Opportunity to work with a team of experienced and dedicated professionals
Chance to make a real difference in the lives of our customers
If you are a highly motivated and customer-oriented individual with a passion for automotive repair, we encourage you to apply today!
