Associate Specialist, People Relations

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘?ina and introducing our islands to the world!

Position Summary

The Associate Specialist, People Relations is responsible for the administrative functions as required of the People Relations team. The position requires frequent communication with employees across the organization, along with handling of confidential employee files, performing HR related duties, working closely with People Relations Team and all areas within HR and other business units.

Key Responsibilities

• Provide administrative assistance to the People Relations team members as appropriate in the conduct of departmental activities, to include all facets of on-boarding of new employees
• Create and maintain systems for accurate tracking and filing of ER-related processes, such as employee separations, pass travel and company investigations, performance management, disciplinary matters, etc.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices reviews policies and practices to maintain compliance
• Handles employment-related inquiries and provide first level response to employees, supervisors, and vendors (via email, phone, in-person), and refer complex and/or sensitive matters to the appropriate teams
• Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards, and government regulations.
• Manage and update PRM SharePoint site
• Supports retiree inquiries by phone, walk-ins and email
• Assists with employee off-boarding
• Other duties as assigned

Minimum Requirements

• High School diploma or equivalent education
• 3 years of administrative experience with an understanding of HR processes
• Excellent customer service orientation and ability to deliver a positive customer service experience in all interactions
• Strong organizational skills and ability to prioritize and manage competing priorities and deadlines
• Excellent oral and written communication skills
• Excellent time management skills
• Strong analytical and problem solving skills
• Strong computer skills and proficiency in MS Office products
• Highly detail-oriented
• Ability to maintain the highest standards of discretion and confidentiality at all times.
• Occasional travel as required

**Hawaiian Airlines is regulated by the Department of Transportation (DOT – regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidates experience and qualifications as well as market and business considerations. The expected pay range is $56,000 – $73,000.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration or commensurate work experience
• Basic knowledge of labor relations
• Airline or travel industry experience
• Basic knowledge of federal and state employment laws

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawai?is biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawai?i and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai?i. The carrier was named Hawai?is best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)