Administrative Support Technician
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Description
GENERAL STATEMENT OF JOBThis is the second of four levels in the Administrative Support series. Incumbents provide routine, and some non-routine clerical support to a department or function. Responsibilities may include collecting and reviewing data calculating non-routine payments scheduling meetings and appointments making travel arrangements updating and maintaining records and data providing information to the public dispatching work crews establishing and maintaining filing systems creating documents and correspondence and performing the duties of the lower level.
***PLEASE NOTE: A RESUME ATTACHED TO A COMPLETED APPLICATION IS PREFERRED.***
Example of Duties
SPECIFIC DUTIES AND RESPONSIBILITIESEssential Functions
- Answers the telephones and works at the front desk.
- Organizes and maintains files, which includes establishing and maintaining filing systems creating and maintaining confidential department/employee files filing documents alphabetically, numerically, or by other prescribed methods.
- Composes a variety of standard and/or specialized correspondence, reports, documents, applications, forms, violations, memos, and/or other applicable materials.
- Makes travel arrangements reviews and reconciles travel expenses ensures compliance with travel policies.
- Collects and reviews data for accuracy and reasonableness.
- Calculates, accepts, and receipts non-routine payments.
- May dispatch work crews for on-site projects.
- Performs other duties of a similar nature or level.
- Performs other related work as required.
Typical Qualifications
MINIMUM EDUCATION AND TRAININGEducation and Experience
- High school graduate or equivalent and one year of office experience.
- An equivalent combination of education and experience sufficient to perform the jobs essential duties.
License and Certifications
- Some positions may require certification in their area of responsibility.
Supplemental Information
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills, and Abilities:Knowledge of:
- Modern office procedures and equipment.
- Recordkeeping principles.
- Basic mathematical concepts.
- English language, grammar, and punctuation.
- Filing systems.
- Customer service principles.
- Computers and related software applications.
Skill in:
- Maintaining records and files.
- Performing mathematical calculations.
- Applying policies and procedures.
- Preparing reports.
- Providing customer service.
- Using proper English, grammar, punctuation, and spelling.
- Maintaining databases.
- Composing, proofreading, and editing documents.
- Using computers and related software applications.
- Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, paticularly that of fingertips.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
- Mental Acuity: Making rational decisions through sound logic and deductive processes.
- Pulling: Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
- Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Standing: Particularly for sustained periods of time.
- Stooping: Bending body downward and forward yby bending spine at the waist> It occurs at a considerable degree and requires full motion of the lower extremities and back muscles.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures transcribing viewing a computer terminal and/or extensive reading.
- Walking: Moving about on foot to accomplish tasks, particularlyfor long distances or move from one work site to another.
