Veteran Services Officer II

Overview

This position requires the candidate to have extensive experience as a certified Veteran Service Officer and have an in-depth understanding of the processes for filing veterans claims and those of eligible family members for federal Department of Veterans Affairs benefits. Additionally, the ideal candidate will have experience with filing appeals. This is a supervisory position and will supervise a total of five Veteran Service Officer I positions to ensure the accurate and timely submission of claims.

Who May Apply

This position, Veteran Services Officer II (Job Opening #47704), is open to all State employees and external applicants.

If you would like more information about this position, please contact Robert.Burke@vermont.gov.

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Special Requirements: Must become accredited by the Office of Veterans Affairs and the Department of Veterans Affairs as a Veteran Service Officer within the first year of employment and must maintain re-accreditation in each subsequent year. Must complete US Department of Veterans Affairs requirements for claims representation within the first 6-months of hire to include: Pass TRIP training, finger printing requirements, and a federal background check through the US Department of Veterans Affairs.
Must continuously hold a valid driver’s license.

Environmental Factors

Duties are generally performed in a standard office setting but some field work will necessitate private means of transportation. Adversarial situations may be encountered for which tact and diplomacy will be needed. Clients with mental health challenges may be encountered for which awareness of the situation, patience, and consideration for safety will be needed.

Minimum Qualifications

High school graduation or equivalent and seven (7) years providing counseling or other client services, including one year providing services or assistance to veterans.

Total Compensation

As a State employee you are offered a great career opportunity, but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.