Technical Support (all genders) in Customer Service – Orlando Job in Healy World USA
We are Healy World – a start-up founded in January 2019 with a presence already in over 50 countries, and the trend is rising.
We have developed the Healy, a unique and innovative wearable that is controlled via smartphone. This little all-rounder contains many frequency programs that promote health, well-being and balance. A product for everywhere and anytime, for everyone.
Due to our rapid growth, further areas are being expanded and for this we need you – as Technical-Support (all genders) in Customer Service at our location in Orlando to support our Customer Service Team.
- Contributing to the further development and optimization of technical processes
- Processing and solving technical fault reports via telephone or digital media
- Supporting our Customer Service teams to achieve our goals
- Additional and special tasks within the scope of project work
- IT-technical training or several years of professional experience in dealing with hardware and/or software
- Ideally, first professional experience in the areas of technical service & support
- Confident handling of iOS and Android devices or interfaces
- You have strong communication skills and a structured way of working
- You find it easy to explain complex issues in simple terms
- You are willing to develop and educate yourself further
- You are a real team player with a good portion of fun at work
- You are fluent in English and minimum one additional language (Spanish, Portuguese, French)
We offer you:
- An attractive fixed salary and an annual bonus
- A work-life balance with availability of different shifts
- The possibility of working remotely
- An intensive training
- Personal development through individual training, workshops and webinars
- Modern office in a central location with the latest technical equipment
Are you interested? Would you like to work in a young and dynamic environment and grow with us? Then we look forward to receiving your application.
- Work from home opportunities
- Flexible working hours
- Bonus scheme
Job Types: Full-time, Contract