Technical Support (all genders) in Customer Service – Orlando Job in Healy World USA

ABOUT US
We are Healy World – a start-up founded in January 2019 with a presence already in over 50 countries, and the trend is rising.

We have developed the Healy, a unique and innovative wearable that is controlled via smartphone. This little all-rounder contains many frequency programs that promote health, well-being and balance. A product for everywhere and anytime, for everyone.

Due to our rapid growth, further areas are being expanded and for this we need you – as Technical-Support (all genders) in Customer Service at our location in Orlando to support our Customer Service Team.

YOUR MISSION

• Contributing to the further development and optimization of technical processes
• Processing and solving technical fault reports via telephone or digital media
• Supporting our Customer Service teams to achieve our goals
• Additional and special tasks within the scope of project work

YOUR PROFILE

• IT-technical training or several years of professional experience in dealing with hardware and/or software
• Ideally, first professional experience in the areas of technical service & support
• Confident handling of iOS and Android devices or interfaces
• You have strong communication skills and a structured way of working
• You find it easy to explain complex issues in simple terms
• You are willing to develop and educate yourself further
• You are a real team player with a good portion of fun at work
• You are fluent in English and minimum one additional language (Spanish, Portuguese, French)

WHY US?
We offer you:

• An attractive fixed salary and an annual bonus
• A work-life balance with availability of different shifts
• The possibility of working remotely
• An intensive training
• Personal development through individual training, workshops and webinars
• Modern office in a central location with the latest technical equipment

Are you interested? Would you like to work in a young and dynamic environment and grow with us? Then we look forward to receiving your application.

Benefits:

• Work from home opportunities
• Flexible working hours
• Bonus scheme

Job Types: Full-time, Contract