Store Manager

Lululemon, Chicago, IL, Openings : 1,
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Job Description : Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community were in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond The Paycheck (Benefits &amp Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Job Summary

As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and delivering world-class guest (i.e., customer) experience. The Store Manager is responsible for hiring and developing people. They are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, the Store Manager ensures their store delivers quality guest experience in line with company values and directives (people experience, store operations, product, and community relationships).

Core Responsibilities of the Job

  • Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive, productive and fun experience for team members.
  • Establish a vision for the store, based on key metrics and initiatives, and cascade it to all team members.
  • Plan and execute high-level quarterly and seasonal planning for store with respect to strategy, budget, and labor (including recruiting and training/development).
  • Manage the store’s hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Lead from the floor to assess and fulfill the needs of the business, team, and guests.
  • Provide direct feedback, coaching, mentoring, continuous development check-ins and lead performance management activities to support consistent and equitable team member ongoing learning and development.
  • Lead an exceptional guest experience on the floor, including managing and directing in-store team members to ensure optimal guest experience that values guests’ time and supports store operations.
  • Establish and increase brand awareness in the community by cultivating and maintaining inclusive relationships with local ambassadors, sweat leaders, community influencers and other external partners.
  • Drive overall store visual merchandising and product strategy-including product escalations-and execute company-driven product actions, projects, and initiatives.
  • Manage sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy.
  • Manage whole store profit and loss (P&ampL) in accordance with goals (sales, budget, etc.).
Job Requirements


  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods

  • The work schedule can vary based on store needs
  • Work may be scheduled for mornings, afternoons, evenings, weekends, and holidays
  • In addition, during peak timeframes, special events, or other circumstances, the work may include early mornings or late nights/overnights for some team members

  • 1 year people management experience (including recruiting, hiring, and holding employees accountable to performance expectations)
  • 1 year managing business operations and administration, including experience with retail scheduling and management of labor hours and managing projects or processes
Job Assets (i.e., nice to have not required)

  • Education: High school diploma, GED, equivalent, or above
  • Experience: 2 years retail or sales specific management experience
  • For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
What We Look For

  • Inclusion &amp Diversity: Creates/supports an inclusive environment that values/celebrates differences
  • Integrity: Behaves in an honest, fair, and ethical manner
  • Leadership: Is able and desires to lead and inspire others motivates, empowers, develops, and directs people as they work
  • Decision Making/Problem Solving: Identifies opportunities for improvement evaluates alternatives and makes effective, timely decisions
  • Drive/Entrepreneurship: Sets challenging, focused goals and is motivated and determined to meet or exceed them is innovative and owns results
  • Team Building: Creates and develops teams that maximize accomplishments encourages unique contributions and different perspectives
  • Strategic Thinking: Considers the lasting implications of decisions sets a plan and makes decisions aligned with company strategy, vision, and values
  • Change Management Leadership: Leads others through change processes and uncertainty
  • Business Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)
  • Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Work Context (e.g., environment, interactions, physical)

  • Work involves moving through a store with bright lights and loud music, and sometimes sitting for extended periods
  • Work is accomplished as part of a team, also independently, and sometimes using a computer or other technical devices
  • Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
  • For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages
Compensation and Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position from $77,970 – $105,487/annually the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional 30%, subject to certain requirements and the Company’s discretion, bringing the annual total target compensation range between $101,361- $137,133/annually. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive equity offerings, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness &amp yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Last Date For Apply: 2024-07-04 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here