Secretary 2 (Hybrid)

State of Connecticut – Department of Aging and Disability Services, Hartford, CT, Openings : 1,
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Job Description : Join the Connecticut Department of Aging and Disability Services as a Secretary 2. A pply today and be part of a fulfilling journey in public service!
Unlock your potential with the State of Connecticut Department of Aging and Disability Services (ADS)! We are currently seeking a dynamic Secretary 2 to join our team at the Bureau of Aging (BOA). This role is crucial in supporting our mission to enhance the lives of older adults and people with disabilities. If youre organized, proactive, and eager to make a difference, apply today and embark on a rewarding journey in public service!
ABOUT US: The Connecticut Department of Aging and Disability Services (ADS) is committed to improving the quality of life in our community through a variety of programs and services tailored to the needs of Connecticuts citizens. With a focus on leadership, advocacy, education, and accessibility, we strive to deliver integrated solutions that promote independence and dignity. Join us in advocating for the rights and well-being of our residents and in serving as a vital resource on aging and disability issues at the state level.
  • Work Schedule: Monday – Friday
  • Work Hours: Full-time, 40 hours per week
  • Location: Hartford, CT
  • Work Environment: Hybrid
  • The opportunity to work for a Forbes top company: Forbes State of Connecticut Ranked One of the Best Employers of 2023 – State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offering
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
  • Generous paid time off, including 13 paid holidays per calendar year
  • Professional growth and development opportunities
  • A healthy work/life balance to all employees
  • Complete purchase requests
  • Manage filing
  • Handle travel arrangements
  • Manage scheduling
  • Monitor contracts
  • Support records retention
  • Support report writing
  • Monitor the office budget
  • Set up a new, online project management system
  • Answer the BOA phone line
  • Provide information and referral to older individuals, caregivers, and professionals
The Bureau of Aging (State Unit on Aging) in Connecticut is dedicated to ensuring that the state’s elders have access to necessary supportive services, enabling them to live with dignity, security, and independence. Tasked with planning, developing, and administering a comprehensive service delivery system for older persons, the unit undertakes needs assessments, surveys methods of service administration, evaluates and monitors services, and maintains information and referral services. It administers programs under the Older Americans Act, which include supportive and in-home services, as well as congregate and home-delivered meals. Additionally, it manages programs for senior community employment, health insurance counseling, and respite care for caregivers. The Bureau collaborates closely with Connecticut’s aging network partners, including area agencies on aging, municipal agents for the elderly, and senior centers to deliver these services.

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Selection Plan

FOR ASSISTANCE IN APPLYING: Please read or watch our Applicant Tips on How to Apply! To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the postings closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questions expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a users spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Read through this helpful link to prepare for your interview.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at


In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.


Performs a variety of secretarial duties as described in the following areas:

    • Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.
    • Proofreads for content
    • Edits using knowledge of grammar, punctuation and spelling.
    • Designs office filing systems
    • Organizes and maintains files (including confidential files)
    • Maintains, updates and reviews reference materials and manuals.
    • Composes complex letters and/or memoranda, etc. (e.g., explaining department practices/policies) for own or supervisors signature.
    • Compiles information from a variety of sources and prepares narrative or statistical reports, exercising judgment in the selection of items to be included.
    • Greets and directs visitors
    • Answers phones and screens incoming calls
    • Provides advice to callers regarding policy and procedures (e.g., citing a regulation to solve a specific problem)
    • Coordinates with others both within and outside of the organization on a variety of non-routine matters.
    • Screens letters, memos, reports and other materials to determine action required
    • May make recommendations to the supervisor.
    • Arranges and coordinates meetings (including space and equipment)
    • Researches, assembles and coordinates meeting materials (e.g., charts, graphs, reports)
    • Writes minutes of meetings, lectures, conferences, etc. from rough draft
    • Takes notes and/or meeting minutes
    • Prepares expense accounts
    • Makes travel arrangements.
    • Maintains an inventory of supplies and equipment
    • Orders supplies when necessary
    • Completes, processes and maintains paperwork for purchasing (e.g., orders, requisitions, invoices, etc.)
    • Maintains time and attendance records
    • Assists in preparing and monitoring the office budget (e.g., compiles figures, reviews statistical reports, verifies expense items)
    • Designs and initiates new forms and procedures to facilitate workflow

Performs related duties as required.


  • Considerable knowledge of
    • office systems and procedures
    • proper grammar, punctuation and spelling
  • Knowledge of
    • business communications
    • departments/units policies and procedures
    • business math
  • Skills
    • interpersonal skills
    • oral and written communication skills
  • Ability to
    • schedule and prioritize office workflow
    • operate office equipment which includes computers, tablets, and other electronic equipment
    • operate office suite software
    • take notes (shorthand, speedwriting or other method acceptable to the supervisor).


Three (3) years of experience above the routine clerk level in office support or secretarial work.


One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.


College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.


  • Experience communicating with older individuals and their caregivers who need information and referral
  • Experience using Microsoft Office Suite including Outlook, Word, Excel, PowerPoint and Teams
  • Experience performing administrative functions including managing competing priorities while meeting deadlines
  • Experience communicating with individuals both internal and external to an organization including organization staff, professionals in the social services or aging field, and federal grant representatives
  • Experience supporting a team working with different programs and grants
  • Experience tracking a budget and expenses
  • Experience initiating and designing new forms and procedures to facilitate workflow
Last Date For Apply: 2024-08-15 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here