Remote Call Center Representative Job in KOP Recruiting
Apply Here Job Description :We are looking to fill a Full-Time Remote Call Center Representative Position with paid training. Call Center Representative will effectively handle the high volume of inbound and outbound calls and act as the primary point of contact for customers regarding products and services related to client programs. Most importantly will provide outstanding service by building relationships with current and new customers.
Working as a Call Center Representative you will need to have:
- A high-school diploma or GED
- Authorization to work in the USA
- at least 6 months of customer service experience
- Full-time availability to work
- Prior call center experience preferred
- Interpersonal and communication skills are valued
- Bilingual (Spanish) is a plus but not required
Call Center Representative Technical requirements
- candidate must have access to a computer and WiFi
- must have access to a remote quiet space to work
- minimum internet speed of 25mbps download and 10mbps upload
- the internet speed test will be administrated before the interview
Call Center Representative responsibilities
- Handle a high volume of incoming and outgoing calls
- Troubleshoot customer concerns
- Set up appointments
- Customer account review
- Account verification
- Membership and account updates
- Collect payment
- Payment processing
- Sales transactions reporting
Working as a Call Center Representative you will enjoy the following benefits:
- Medical, vision, and dental
- Promotional growth
- Full time 40h a week
- Paid time off
- 401 K
- Paid training
- Hourly pay
- Equipment provided
Work Location:
- Fully Remote
If you feel that you meet the above-listed criteria and would like to join our fast-growing work from the home team – Apply! We look forward to meeting you.
Job Type: Full-time
Pay: $10.00 – $16.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote
