Remote Call Center Representative Job in KOP Recruiting

We are looking to fill a Full-Time Remote Call Center Representative Position with paid training. Call Center Representative will effectively handle the high volume of inbound and outbound calls and act as the primary point of contact for customers regarding products and services related to client programs. Most importantly will provide outstanding service by building relationships with current and new customers.

Working as a Call Center Representative you will need to have:

• A high-school diploma or GED
• Authorization to work in the USA
• at least 6 months of customer service experience
• Full-time availability to work
• Prior call center experience preferred
• Interpersonal and communication skills are valued
• Bilingual (Spanish) is a plus but not required

Call Center Representative Technical requirements

• candidate must have access to a computer and WiFi
• must have access to a remote quiet space to work
• minimum internet speed of 25mbps download and 10mbps upload
• the internet speed test will be administrated before the interview

Call Center Representative responsibilities

• Handle a high volume of incoming and outgoing calls
• Troubleshoot customer concerns
• Set up appointments
• Customer account review
• Account verification
• Membership and account updates
• Collect payment
• Payment processing
• Sales transactions reporting

Working as a Call Center Representative you will enjoy the following benefits:

• Medical, vision, and dental
• Promotional growth
• Full time 40h a week
• Paid time off
• 401 K
• Paid training
• Hourly pay
• Equipment provided

Work Location:

• Fully Remote

If you feel that you meet the above-listed criteria and would like to join our fast-growing work from the home team – Apply! We look forward to meeting you.

Job Type: Full-time

Pay: $10.00 – $16.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote